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View Full Version : Can't download registered dbpoweramp - told to try again next week!!!



spatzi
07-04-2005, 02:04 PM
I lost all my files due to meltdown last week. I saved my vat number and receipt number and tried to log in to get a new download of dbpoweramp.

I got to the point where it asks for user name and password, but would not accept them. I tried writing to support at their stated email but that email was returned as undeliverable. I tried again to access the download and then I was told 'this receipt number has been accessed too many times. Try again next week.' :vmad:
You've got to be kidding. I paid for this and now I can't even use (sorry, I mean 'TRY to download') the program until next week?

I need it now. I have work to do. Does anyone know how I can contact support and get the program I have paid for?

Razgo
07-04-2005, 03:41 PM
this is the only email i know of and its down? http://www.dbpoweramp.com/email.htm

LtData
07-04-2005, 03:59 PM
Did you use the username and password given on the page? If you followed the instructions, you would see that it shows you that the user-name and password are GIVEN to you before the box asking for them shows up. See here: http://www.dbpoweramp.com/registration/
Also, there is an announcement covering this, here: http://forum.dbpoweramp.com/announcement.php?f=10&announcementid=8

Edit: Also, you could download the unregistered version and use the trial for 30-days if you need it desperately.