DBPoweramp stopped reading metadata

[djbcause]

Hi - longtime user here, I've had this issue before and was able to solve the problem by reinstalling the software. However, this time that did not work. Yesterday I could no longer retrieve metadata on even the most popular titles. I've checked all the settings, done a restart and etc. Any help would be greatly appreciated.

[Dat Ei]

Which version of dBpa do you use?

Dat Ei

[djbcause]

Hi, thanks for the reply - I just re-installed r17.7
-J

[Spoon]

Possibly a firewall blocking access? just checked now and CD Ripper is working correctly.

[djbcause]

Thank you for the info, I've gone ahead and added the ripper and converter apps manually to the firewall approved list. But after a restart, still no luck. Weird. It was working fine yesterday morning.

[Spoon]

Run this with the option to clear settings, then try CD Ripper without changing any settings (after a reinstall).

https://forum.dbpoweramp.com/forum/read-only/hints-tips-read-only/13519-totally-clearing-dbpoweramp-from-the-system

[djbcause]

Thank you! I've gone through the process several times with no luck.

[djbcause]

I just went and re-ticked all the available services after the resets, and that seems to have done the trick. Thanks very much for your help!