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Thread: CD stuck in RipNAS

  1. #1

    Join Date
    Nov 2010
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    1

    CD stuck in RipNAS

    Hi,
    I have a CD that is stuck in RipNAS.
    There is no pinhole release in this RipNAS version and eject through the WHS console
    has no effect.
    Is there another way to eject this CD, which I suspect of being copy protected?

  2. #2

    Join Date
    Jun 2009
    Posts
    26

    Re: CD stuck in RipNAS

    Swet,
    I have the same problem.CD stuck in RipNas won't eject from WHS console or by switching RipNas off and then on.
    Spoon,how do we get round this problem,please?

  3. #3
    Da Man Spoon's Avatar
    Join Date
    Apr 2002
    Posts
    29,617

    Re: CD stuck in RipNAS

    The later RipNAS have a pin eject hole, so check for this first.

    If the disc is truly stuck you can as a last resort insert a 2nd disc half way and this is normally enough to trigger the ejection (which clicking the eject button in the console). Sometimes the metal shutter on the font has closed and only an RMA will fix this.

  4. #4

    Join Date
    Jun 2009
    Posts
    26

    Re: CD stuck in RipNAS

    Dear Spoon,
    I've tried inserting a second CD half way in whilst pressing eject on WHS console without success.The second CD will only go about a third of the way in.
    I don't have a pin hole on the front of my unit.There's no mention of it in the users' manual supplied with the machine.
    What's an RMA? Presumably "return to manufacturer".
    What is the address to which I send it and are the any special precautions I need to take to preserve the 2500 ripped CDs?
    Can you recommend a good courier?
    Many thanks,Robert.

  5. #5
    Da Man Spoon's Avatar
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    Apr 2002
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    29,617

    Re: CD stuck in RipNAS

    You would return it (or arrange for it to be returned) to the location you originally purchased it from.

  6. #6

    Join Date
    Jun 2009
    Posts
    26

    Re: CD stuck in RipNAS

    Spoon,
    I purchased it after discussions with you via the RipNAS website.You arranged the money transfer but I think the unit was sent from Austria.
    My name is Robert Moxom.Perhaps you have a record of the transaction?
    I'd need to look up the Paypal record.
    Can the work be done in the UK?Are you able to do it for me?
    Thanks,Robert.

  7. #7
    Da Man Spoon's Avatar
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    Apr 2002
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    29,617

    Re: CD stuck in RipNAS

    Lets continue by email:

    http://www.dbpoweramp.com/email.htm

  8. #8

    Join Date
    May 2010
    Location
    Melbourne, Australia
    Posts
    43

    Re: CD stuck in RipNAS

    I've now got the same issue.

    Switched on (RipNAS was off while out).

    Immediately put in a CD, RipNAS made lots of loud pickup CD type noises in a way it never has before.

    I've tried the pinhole, and inserting a 2nd CD, but to no avail.

    As I'm in Australia, is dismantling the NAS an easily possibility?

  9. #9
    Da Man Spoon's Avatar
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    Apr 2002
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    Re: CD stuck in RipNAS

    If it is an earlier RipNAS (where the drive tray is glued) it would have to return to Austria for repair. If you take off the top cover and look for glue down the left and right side of the case.

  10. #10

    Join Date
    May 2010
    Location
    Melbourne, Australia
    Posts
    43

    Re: CD stuck in RipNAS

    Quote Originally Posted by Spoon View Post
    If it is an earlier RipNAS (where the drive tray is glued) it would have to return to Austria for repair. If you take off the top cover and look for glue down the left and right side of the case.
    Many thanks.

    I've only tiny screwdrivers and attempts to undo 4 back screws failed. The 4 small philips headed screws - I'm taking off the black paint.

    My RipNAS is 101276, can the drive tray be dated from this?
    Last edited by warrengday; 05-21-2012 at 05:06 AM.

  11. #11
    Da Man Spoon's Avatar
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    Apr 2002
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    Re: CD stuck in RipNAS

    Sorry it cannot.

  12. #12

    Join Date
    May 2012
    Location
    Liberia
    Posts
    1

    oh its great

    I am very appreciated

  13. #13

    Join Date
    Dec 2010
    Posts
    10

    Re: oh its great

    A CD is stuck in RipNAS, and the Ripnas whirs with a grating sound, but does not copy.
    Trying the pinhole eject gives the same grating sound. Placing a 2nd CD into the drive has no effect.

    My Ripnas is 2 years old and has ripped 200 CDs. Can I return to Ripcaster for possible CD drive replacement?

    Thanks

  14. #14
    Da Man Spoon's Avatar
    Join Date
    Apr 2002
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    29,617

    Re: oh its great

    Yes, please contact them.

  15. #15

    Join Date
    Dec 2010
    Posts
    10

    Re: oh its great

    Thanks for the confirmation.
    I've arranged with Ripcaster to change the drive, but it won't be the same as the existing drive. Out of interest - has illustrate changed the drives on the later ripnases, and will they rip as well as the original TEAC model?

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