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Discs with silent tracks wont load

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  • Ian Berrington
    dBpoweramp Enthusiast

    • Jun 2024
    • 107

    #16
    Originally posted by PeterP
    Thanks for testing.
    What if you stay clear of 'manual meta review' page in latest dBpoweramp? If you configured dBpoweramp to automatically show it (ripper menu button / Active Providers / After Metadata Display Review Metadata), uncheck the option.
    A plausible explanation is that recent changes in that area are going off the rails for you.
    Hello Peter, I have tried this and it is still the same, disc wont load and I have to force quit to exit dB.

    Comment

    • PeterP
      Super Moderator
      • Jul 2011
      • 1548

      #17
      Attempted fix-

      Comment

      • Ian Berrington
        dBpoweramp Enthusiast

        • Jun 2024
        • 107

        #18
        Originally posted by PeterP
        Hi Peter, Thank you for trying, unfortunately it is the same and the program stays on "looking for disc". I have to force quite to exit.

        Comment

        • Ian Berrington
          dBpoweramp Enthusiast

          • Jun 2024
          • 107

          #19
          Hi Peter, my first response using quote was again "unapproved" . Thank you for trying but the program stays stuck on "looking for disc" and I have to use force quit to exit. Cheers!

          Comment

          • PeterP
            Super Moderator
            • Jul 2011
            • 1548

            #20
            Thanks.

            Regarding unapproved posts, forum script is paranoid about non-staff members posting links, defaults to hiding the post, which stops most of the spam.

            .. okay, so it's not last 'review metadata' change.
            How's this build- https://www.dbpoweramp.com/beta/2025...2025-07-07.dmg ?
            I'm having trouble understanding how I broke this, seemingly nothing relevant changed lately

            Comment

            • Ian Berrington
              dBpoweramp Enthusiast

              • Jun 2024
              • 107

              #21
              Hi Peter,

              Okay, so perhaps this might give you some insight into what is going wrong, at least on my side. I tried this latest build on my Mac silicone M3 running Sequoia 15.5, and got the same result, stuck looking for disc. Out of curiosity I loaded it onto an old Mac that I have which is an Intel chip and running on Monterey 12.7.6. On the old Mac running Monterey the disc loaded right away. So the issue would seem to be something to do with the M3 or Sequoia. That's all that I can think of at this time. I have always run dB on the Mac M3 and never run into this issue before. I hope that helps!

              Regards,

              Ian

              Comment

              • PeterP
                Super Moderator
                • Jul 2011
                • 1548

                #22
                Thanks for the details.

                This bug is getting more and more mysterious. I wouldn't blame M3 or Sequoia right away - we might have a "random" bug in our code, that results in different behavior on specific configuration and goes away with any change of parameters, such as running Intel code instead of ARM.

                Please get dBpoweramp to lock up again, open Activity Monitor, double click stuck dBpoweramp process, click "sample" button, post text that it produces.

                Comment

                • Ian Berrington
                  dBpoweramp Enthusiast

                  • Jun 2024
                  • 107

                  #23
                  The maximum limit to post is 9000 characters, this report was 19,000

                  Comment

                  • PeterP
                    Super Moderator
                    • Jul 2011
                    • 1548

                    #24
                    I'm sorry but this info looks to be about dBpoweramp Music Converter (main dBpoweramp app, not ripper), Release 2025-05-04 (one that didn't yet have this issue).

                    Please get same info from locked up ripper and I should be able to figure out more info about this problem.

                    If text gets truncated, email whole to peter@dbpoweramp.com

                    I'll be able to test this album next week, but the more info the better - since from two macs only one locks up, it might not lock up on mine even on identical disc.

                    Thanks.

                    Comment

                    • Ian Berrington
                      dBpoweramp Enthusiast

                      • Jun 2024
                      • 107

                      #25
                      Sorry Peter, you are right! My mistake, it's getting late here again, but let me see what I can do.

                      Comment

                      • Ian Berrington
                        dBpoweramp Enthusiast

                        • Jun 2024
                        • 107

                        #26
                        Okay, I emailed the right one to you Peter, it was too big to paste here. Sorry again, it seems it isn't my day today.

                        Comment

                        • PeterP
                          Super Moderator
                          • Jul 2011
                          • 1548

                          #27
                          Thank you very much for the email, this is the exact data I was after.

                          CD Ripper appears to be stuck reading ISRC info from the disc. Does the lockup go away if you uncheck ISRC from active metadata providers?

                          Comment

                          • Ian Berrington
                            dBpoweramp Enthusiast

                            • Jun 2024
                            • 107

                            #28
                            Give me an hour or so and I will check, just busy with something I need to finish. Back soon.

                            Comment

                            • Ian Berrington
                              dBpoweramp Enthusiast

                              • Jun 2024
                              • 107

                              #29
                              Hi Peter, YES! That did work! The disc loaded after I deselected ISRC. I see it did pull through the (or some) metadata like album art etc, how important is ISRC in retrieving metadata?

                              I'm off to sleep, chat tomorrow.

                              Thanks again

                              Comment

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