Problem With All Media Guide

[panyncor]

Hi,

I've installed Reference R12 and registered All Media Guide, but when I insert disks no track names are listed. The CDs I've tried are all mainstream and listed as being present in AccurateRip.

In Meta/Settings/All Media Guide, I'm shown as having 361 days of remaining AMG access and the box is checked to allow access to the Internet. Is there some other setting that I'm missing?

I click the Meta button, I choose 'Retrieve From All Media Guide', I re-insert the CD, but there's no change -- everything stays blank. Other rippers (iTunes, EAC) find the same track info with no problem. I assume I'm just doing something wrong, but I can't think of what it is.

Thanks,
Chris

[Spoon]

Re: Problem With All Media Guide

Using Kasparsky internet protection?

[panyncor]

Re: Problem With All Media Guide

Hmm, yep. What should I do?

[Spoon]

Re: Problem With All Media Guide

In this thread:

http://forum.dbpoweramp.com/showthread.php?t=12018

[panyncor]

Re: Problem With All Media Guide

Ah, should have found the answer myself. Worked perectly -- thanks.

[gfarrar]

Re: Problem With All Media Guide

My All Media guide is not working either... I have Reference 12, freedb Metadata is working fine. I show as having plenty of days remaining on my all media subscription. I dont have Kasparsky installed. Any other ports i need to have open? or anything else? a way to check base connectivity to the All media servers? i.e. ping an IP etc?

thanks,
-graham

[Spoon]

Re: Problem With All Media Guide

Pinging is no good, as something like Kasparsky alters the data from AMG, and AMGs code in dBpoweramp does not like that. Which security software do you have installed?

[gfarrar]

Re: Problem With All Media Guide

Pinging is no good, as something like Kasparsky alters the data from AMG, and AMGs code in dBpoweramp does not like that. Which security software do you have installed?

I dont have firewall software installed (it is Vista Firewall) on the PC... i saw in some other threads you have asked for debug output.. here is what i get back:

Using SCSI PassThrough [clCDDA::SetCommunication]
->-> [frmMain::RefreshTrackListing]
Quitting Meta Thread: Quit
->-> [clCDDA::ReturnDriveList]
Got drive C:\ ** not CD Rom, type: 3 [cddaSCSIPassTru::FillDriveList]
Got drive D:\ ** not CD Rom, type: 3 [cddaSCSIPassTru::FillDriveList]
Got drive E:\ CD ROM [cddaSCSIPassTru::FillDriveList]
Got drive X:\ ** not CD Rom, type: 4 [cddaSCSIPassTru::FillDriveList]
Got drive Y:\ ** not CD Rom, type: 4 [cddaSCSIPassTru::FillDriveList]
Got drive Z:\ ** not CD Rom, type: 4 [cddaSCSIPassTru::FillDriveList]
<-<- [clCDDA::ReturnDriveList]
<-<- [frmMain::RefreshTrackListing]
->-> [frmMain::RefreshTrackListing]
Quitting Meta Thread: Quit
->-> [clCDDA::ReadTOC]
LBA FirstIndex: 1 last Index: 10
Type: Audio Track 1 LBA Address: 0 Length: 00:03:36.853
Type: Audio Track 2 LBA Address: 16264 Length: 00:04:04.027
Type: Audio Track 3 LBA Address: 34566 Length: 00:03:51.640
Type: Audio Track 4 LBA Address: 51939 Length: 00:03:27.653
Type: Audio Track 5 LBA Address: 67513 Length: 00:03:41.133
Type: Audio Track 6 LBA Address: 84098 Length: 00:01:59.187
Type: Audio Track 7 LBA Address: 93037 Length: 00:04:02.387
Type: Audio Track 8 LBA Address: 111216 Length: 00:04:05.866
Type: Audio Track 9 LBA Address: 129656 Length: 00:05:04.107
Type: Audio Track 10 LBA Address: 152464 Length: 00:04:35.800
Type: Lead Out LBA Address: 173149
MSF FirstIndex: 1 last Index: 10
Type: Audio Track 1 MSF: 0/2/0 Length: 00:03:36.853
Type: Audio Track 2 MSF: 3/38/64 Length: 00:04:04.027
Type: Audio Track 3 MSF: 7/42/66 Length: 00:03:51.640
Type: Audio Track 4 MSF: 11/34/39 Length: 00:03:27.653
Type: Audio Track 5 MSF: 15/2/13 Length: 00:03:41.133
Type: Audio Track 6 MSF: 18/43/23 Length: 00:01:59.187
Type: Audio Track 7 MSF: 20/42/37 Length: 00:04:02.387
Type: Audio Track 8 MSF: 24/44/66 Length: 00:04:05.866
Type: Audio Track 9 MSF: 28/50/56 Length: 00:05:04.107
Type: Audio Track 10 MSF: 33/54/64 Length: 00:04:35.800
Type: Lead Out MSF: 38/30/49
<-<- [clCDDA::ReadTOC]
->-> [frmMain::GetMeta]
->-> [clMetaData::GetMetaData]
->-> [clMetadBCache::GetMetaData]
<-<- [clMetadBCache::GetMetaData]
<-<- [clMetaData::GetMetaData]
->-> [frmMain::MetaDataGot]
Meta Final Pass
<-<- [frmMain::MetaDataGot]
<-<- [frmMain::GetMeta]
<-<- [frmMain::RefreshTrackListing]
->-> [clMetaData::GetMetaData]
->-> [clMetaAMG::GetMetaData]
Requesting Disc Match, Connecting: Connected, Posting: Error
Requesting Disc Match, Connecting: Connected, Posting: Error
<-<- [clMetaAMG::GetMetaData]
<-<- [clMetaData::GetMetaData]
->-> [frmMain::MetaDataGot]
Meta Final Pass
<-<- [frmMain::MetaDataGot]
->-> [clMetaData::SaveMetaData]
->-> [clMetadBCache::SaveMetaData]
<-<- [clMetadBCache::SaveMetaData]
<-<- [clMetaData::SaveMetaData]

[LtData]

Re: Problem With All Media Guide

What about security software/antivirus?

[gfarrar]

Re: Problem With All Media Guide

What about security software/antivirus?

Opps, sorry forgot about that...

None of either.

-g

[LtData]

Re: Problem With All Media Guide

Version of Windows?
And you're not running any antivirus software at all? You're a braver person than I

[gfarrar]

Re: Problem With All Media Guide

Version of Windows?
And you're not running any antivirus software at all? You're a braver person than I

Its Vista Ultimate...

I know, I know on the antivirus... so far i've spent a lot more time hassling with antivirus software than i've ever had dealing with a virus. If i dont know what it is i stay away... i'm sure most people have a different opinion though.

thanks for the help,
-g

[Spoon]

Re: Problem With All Media Guide

>Requesting Disc Match, Connecting: Connected, Posting: Error

Something is blocking the TCP data (not the connection).

[gfarrar]

Re: Problem With All Media Guide

>Requesting Disc Match, Connecting: Connected, Posting: Error

Something is blocking the TCP data (not the connection).

Thanks Spoon.. what port/IP would this be happening on so that i can go make sure that nothing (firewall/router etc) is in the way.

thanks,
-graham

[Wayne]

Re: Problem With All Media Guide

I think it uses port 80