Problem scanning library

[Spoon]

Re: Problem scanning library

In the 'Audio Library Select Folder' type into the white text box:

Z:\

then press enter, what happens?

[Newton John]

Re: Problem scanning library

In the 'Audio Library Select Folder' type into the white text box:

Z:\

then press enter, what happens?

It gives message "Drive z: does not exist"

[Spoon]

Re: Problem scanning library

It is Windows which is giving that error, it means the network share is not available to which ever account Asset Configuration is running in, normally it is the same account if you have administrator access rights, how many user accounts do you have? Try logging onto each of them and mapping the network drive on each.

[Newton John]

Re: Problem scanning library

It is Windows which is giving that error, it means the network share is not available to which ever account Asset Configuration is running in, normally it is the same account if you have administrator access rights, how many user accounts do you have? Try logging onto each of them and mapping the network drive on each.

Many thanks, Spoon. I am using my own account which has administrator rights.

The only other account is my wife's which she uses on rare occasions. I have now changed her user status to administrator, logged in as her, mapped the drive Z: and found she has exactly the same issue as me.

Then went back to my account and find that nothing has changed.

[mville]

Re: Problem scanning library

[ATTACH=CONFIG]1876[/ATTACH]

It shows the Network location for flac (i.e. Z) that doesn't appear in Audio Library Select Folder

Just to confirm, you can double-click the mapped drive Z: and it opens in File Explorer, showing your flac folders and files?

[Newton John]

Re: Problem scanning library

Just to confirm, you can double-click the mapped drive Z: and it opens in File Explorer, showing your flac folders and files?

Yes, mville, that is correct.

[Dat Ei]

Re: Problem scanning library

Can you navigate within file explorer down to your flac files?


Dat Ei

[Newton John]

Re: Problem scanning library

Can you navigate within file explorer down to your flac files?


Dat Ei

Yes

[mville]

Re: Problem scanning library

Do you use any other Illustrate products?

[Newton John]

Re: Problem scanning library

Do you use any other Illustrate products?

Yes, I use Music Convertor and CD Ripper.

[mville]

Re: Problem scanning library

Yes, I use Music Convertor and CD Ripper.

Launch dBpoweramp Music Converter. This will open the dBpoweramp Music Converter: Select Audio File(s) window. Are you now able to navigate to the mapped drive Z:?

[Newton John]

Re: Problem scanning library

Launch dBpoweramp Music Converter. This will open the dBpoweramp Music Converter: Select Audio File(s) window. Are you now able to navigate to the mapped drive Z:?

Yes, it appears I am: -

[mville]

Re: Problem scanning library

Yes, it appears I am: -

[ATTACH=CONFIG]1881[/ATTACH]

So, the problem appears to be with your Asset UPnP R6.1 installation. Maybe, try un-installing Asset, rebooting, re-installing Asset as administrator, rebooting and then try:
Asset UPnP Configuration >> Advanced Settings >> Audio Library >> Add Folder

[Newton John]

Re: Problem scanning library

So, the problem appears to be with your Asset UPnP R6.1 installation. Maybe, try un-installing Asset, rebooting, re-installing Asset as administrator, rebooting and then try:
Asset UPnP Configuration >> Advanced Settings >> Audio Library >> Add Folder

I have already tried this but I'll give it another go.

[Newton John]

Re: Problem scanning library

Bingo! That worked a treat! Just scanned my entire library in just a few minutes.

Many thanks for your help, mville. Also thanks to Spoon and Dat Ei. It's really appreciated, guys.

Not sure what I did different this time but the main thing is it worked. Strange thing is I still can't see Z: mapping. All that matters is it works.

Now, I can dispense with Linn Kazoo Server and set up everything exactly the way I want it in Asset. Thanks again.