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Thread: Cannot convert recently purchased ALAC files

  1. #1

    Cannot convert recently purchased ALAC files

    Hello,

    I am getting an error after trying to convert some alac files. I have been buying live music concerts for some time now from a vendor and this most recent purchase fails to convert using R15, though I am not sure it is R15 specific. What I do know is that this is the first time since I started buying ALAC format that dbpoweramp has failed to convert. Here is the error message I am seeing:

    Error converting to mp3 (Lame), 'C:\Users\rich\Desktop\2014-05-25 Cumberland, MD\sci140525d1_01_Song_In_My_Head.m4a' to 'C:\Users\rich\Music\String Cheese Convert\sci140525d1_01_Song_In_My_Head.mp3'
    Unable to decode m4a file (is corrupt or not supported audio type).

    Error converting to mp3 (Lame), 'C:\Users\rich\Desktop\2014-05-25 Cumberland, MD\sci140525d1_02_Close_Your_Eyes.m4a' to 'C:\Users\rich\Music\String Cheese Convert\sci140525d1_02_Close_Your_Eyes.mp3'
    Unable to decode m4a file (is corrupt or not supported audio type).

    Error converting to mp3 (Lame), 'C:\Users\rich\Desktop\2014-05-25 Cumberland, MD\sci140525d1_03_Cant_Stop_Now.m4a' to 'C:\Users\rich\Music\String Cheese Convert\sci140525d1_03_Cant_Stop_Now.mp3'
    Unable to decode m4a file (is corrupt or not supported audio type).

    I *was* able to download a competitor's product and it was able to convert the files successfully. Has something changed with the converter that handles m4a?

    Please advise if there are any options I can set to see more information. I'd be glad to send you one of the songs so you can test locally. It's 46 mb so you may need to

    Thanks in advance,
    Rich

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    38,476

    Re: Cannot convert recently purchased ALAC files

    Please email one of these files:

    http://www.dbpoweramp.com/email.htm

  3. #3

    Re: Cannot convert recently purchased ALAC files

    Email with dropbox link sent.

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