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Registration Problem

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  • hmw

    • Dec 2011
    • 4

    Registration Problem

    Last week I downloaded and installed dBpoweramp Reference R14, along with the Batch Ripper, CD Writer, etc.

    Earlier today I followed the "Register" link and registered (and paid for) the product. I got several E-mails acknowledging the payment. Nowhere in any of the forms I filled out on the website or in the E-mails was there any mention on how exactly to register, so I assumed it happened automatically.

    However, when I open the program, it still says I have an unregistered version and 17 days left. I cannot find any place to change that. When I click the [register] link on that page, it takes me back to the page on your website where I process a payment.

    So how do I get my program registered?

    Harry
  • dbfan
    dBpoweramp Guru

    • Jan 2011
    • 937

    #2
    Re: Registration Problem

    You should have received an email receipt, in the receipt is an order number and a program download link, you install the registered version over the trial version you have.

    Comment

    • hmw

      • Dec 2011
      • 4

      #3
      Re: Registration Problem

      *********:

      Got it, and installed the registered version. Everything now is OK. Thanks.

      From rereading the email receipt, it is not clear that one must install a registered version if one has already installed the trial version. Perhaps this could be clarified in your email receipt.

      Harry

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