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Windows 7 Compatability Problem

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  • Gareth K

    • Jun 2011
    • 10

    Windows 7 Compatability Problem

    I am trying to use dbpoweramp reference software but I'm getting a message saying that it is not compatible with Windows 7. Is there anything that can be done about this?
  • Spoon
    Administrator
    • Apr 2002
    • 44536

    #2
    Re: Windows 7 Compatability Problem

    This is when you are installing it?
    Spoon
    www.dbpoweramp.com

    Comment

    • Gareth K

      • Jun 2011
      • 10

      #3
      Re: Windows 7 Compatability Problem

      Yes, although now I'm trying to re-install it and can't even get a full download. the file seems to be downloading at around 2kb/s but keeps failing.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44536

        #4
        Re: Windows 7 Compatability Problem

        It sounds like the initial install was only part of the file also.

        Our servers (there are multiple) are only running at 10% of network capacity, I have tried downloading files from them on the other side of the planet and it is working fast (about 20 seconds to download 6MB).
        Spoon
        www.dbpoweramp.com

        Comment

        • Gareth K

          • Jun 2011
          • 10

          #5
          Re: Windows 7 Compatability Problem

          I'm trying again to download the file now but it's still only downloading at less than 1kb/s - only 9% in half an hour! I'm don't think it's a problem my end as I've done a speed test and that seemed fine. Any suggestions?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44536

            #6
            Re: Windows 7 Compatability Problem

            Email your order number:



            And a new link can be given (on a 2nd server)
            Spoon
            www.dbpoweramp.com

            Comment

            • Gareth K

              • Jun 2011
              • 10

              #7
              Re: Windows 7 Compatability Problem

              OK, I have managed to download the file however it will not work. I'm still getting the compatability with Windows 7 error message. I've tried to run the programme in all of the compatability modes with no luck. Is there any way to get this to work with Windows 7?

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44536

                #8
                Re: Windows 7 Compatability Problem

                If you are getting this error it is because you only have part of the install. I have sent a new link.
                Spoon
                www.dbpoweramp.com

                Comment

                • Gareth K

                  • Jun 2011
                  • 10

                  #9
                  Re: Windows 7 Compatability Problem

                  Success....

                  The new link worked and everything seems to be up and running fine now. The problem must have been with the partial download not Windows 7 as you said.

                  Thanks for your help with this.

                  Comment

                  Working...

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