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Extended Updates or New License?

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  • Gilbert42

    • Jan 2024
    • 10

    Extended Updates or New License?

    Hi,
    I'm confused. I have been using dBpoweramp for over 2 years and for a while it has been telling me updates are expired, which I understand is correct as the initial purchase for Windows includes updates for 2 years. Today I clicked on the link to extend the updates and viewed the offer which was
  • Gilbert42

    • Jan 2024
    • 10

    #2
    Not sure why but my posts are being truncated. Any ideas?

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 44579

      #3
      Try typing the next part.
      Spoon
      www.dbpoweramp.com

      Comment

      • Gilbert42

        • Jan 2024
        • 10

        #4
        Part 2
        ... shown on the Control Center. It took me to the website where it looked like I was offered an extension for

        Comment

        • Gilbert42

          • Jan 2024
          • 10

          #5
          Part 3
          ...

          Comment

          • Gilbert42

            • Jan 2024
            • 10

            #6
            Part 4
            ...purchased this and received a new order number which I used to download the software. Have I extended my subscription or have I purchased the main software again?

            Comment

            • Gilbert42

              • Jan 2024
              • 10

              #7
              These messages are all being truncated. Very frustrating!

              Comment

              • Dat Ei
                dBpoweramp Guru

                • Feb 2014
                • 1789

                #8
                Hey Gilbert,

                you seem to be the only one with the problem of truncated posts. Which browser on which platform do you use? Is your system up to date?

                Dat Ei

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44579

                  #9
                  In dBpoweramp Control Centre, type the new order number to update the extended license:

                  Normally when installing and upgrading dBpoweramp any changes in licences or updates will be applied automatically, however sometimes it requires manual input of the order number to update the control centre. Normally Control Centre would display: However if the display shows the incorrect number of days remaining, or:
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • Gilbert42

                    • Jan 2024
                    • 10

                    #10
                    Ok, thanks Spoon, looks like I've done the right thing and extended for another 2 years.

                    Hi Dat Ei, I'm using Edge on Windows 11, both are updated to the latest level. Since this morning I've emptied the cache so fingers crossed that will solve the problem.

                    Comment

                    • Gilbert42

                      • Jan 2024
                      • 10

                      #11
                      Maybe it worked - that message wasn't truncated :-)

                      Comment

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