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Help for a newbie! Please be gentle

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  • mouldman

    • Feb 2013
    • 6

    Help for a newbie! Please be gentle

    I have bought the premium package.
    I have several issues that I have been trying to solve myself over the last few months, but I finally give in to your superior knowledge!
    I am running a Dell dimension 2350 that has been upgraded. A WD Elements 3 tb external hard drive, the PC is connected by wire to a Sony Blu Ray SPD-S370, although the results are the same when I connected through the mains.
    The first problem I had was that the track jukebox only played a couple or more tracks then stopped, I noticed that the cpu went to 100 percent and the computer froze for about five minutes.
    Have uninstalled asset and deleted all the associated files that I could find then reinstalled ( there must be something I have missed because it remembered my library) .
    I have about 27,000 tracks on my hard drive.
    I would also appreciate suggestions for a cheap option to replace my blu ray player and still use this programme as a connection. I would like to see the artwork of the music and I know it is my sony player that is not supporting this.
    Thanks for any ideas,
    Tim
  • Spoon
    Administrator
    • Apr 2002
    • 44579

    #2
    Re: Help for a newbie! Please be gentle

    The whole computer froze, including mouse?
    Spoon
    www.dbpoweramp.com

    Comment

    • mouldman

      • Feb 2013
      • 6

      #3
      Re: Help for a newbie! Please be gentle

      Originally posted by Spoon
      The whole computer froze, including mouse?
      Yep,was thinking it was something to do with the bluray player, but was just a guess!

      Comment

      • mouldman

        • Feb 2013
        • 6

        #4
        Re: Help for a newbie! Please be gentle

        Sorry, an after thought. The playing only a couple of tracks, on shuffle, problem happened on some other software that I used before I found your dedicated music site!

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44579

          #5
          Re: Help for a newbie! Please be gentle

          The computer should never freeze like this, you potentially have a hardware or driver problem on the system. (on a working system you could have 1000 programs all running at 100% and the mouse would still move about).
          Spoon
          www.dbpoweramp.com

          Comment

          • mouldman

            • Feb 2013
            • 6

            #6
            Re: Help for a newbie! Please be gentle

            Sorry Spoon,
            After sitting at my computer,the problem happened again. I can indeed move the mouse, but it doesn't work when I click on things. There also seems to be a noise like hardware is disconnected and rejoined.
            Sorry to be a pain!
            Tim

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44579

              #7
              Re: Help for a newbie! Please be gentle

              If you have, try a different computer, using the internal HDD.
              Spoon
              www.dbpoweramp.com

              Comment

              • mouldman

                • Feb 2013
                • 6

                #8
                Re: Help for a newbie! Please be gentle

                Well I'm back, armed with a new computer that runs the jukebox perfectly. Only problem is that I still don't see any artwork while it is playing. :(
                Any help appreciated.
                Tim
                Ps. just got perfect tunes bundle

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44579

                  #9
                  Re: Help for a newbie! Please be gentle

                  It is likely not supported by the player for the format you are playing.

                  I have seen TVs for example which will only show art from a USB stick plugged into it, not from any files supplied by UPnP.
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • mouldman

                    • Feb 2013
                    • 6

                    #10
                    Re: Help for a newbie! Please be gentle

                    Oh well. If it makes any difference for information purposes, all was visible with itunes. But would rather stick with yourselves!

                    Comment

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