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cdgrabber.exe must close error

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  • ssimp

    • May 2009
    • 3

    #1

    cdgrabber.exe must close error

    When I try to to run the program with the internet access enabled I get a windows error window that say "cdgrab.exe has encountered a problem and needs to close..blah, blah". Since it works when the internet access is disabled it's obviously a network problem, however I don't have a problem with any other programs the require internet access. I have tried shutting down the internet security, firewall etc. to no avail. Are there any known settings I could look for that may be the problem. I have Hughesnet 2 meg service so it should work fine.
  • Spoon-
    Administrator
    • Apr 2002
    • 45998

    #2
    Re: cdgrabber.exe must close error

    Using R13.2?

    You can start CD Ripper without any CD in the drive, which should not crash (as it does not have to lookup anything). You can also try removing metadata providers from the Meta drop menu, to see if one is causing it.
    Spoon-
    www.dbpoweramp.com

    Comment

    • ssimp

      • May 2009
      • 3

      #3
      Re: cdgrabber.exe must close error

      Using 13.2. Thanks for the tip. It seems AMG is the culprit. Why? Is there any way to make it work? Is it necessary? Does it matter? What do I miss without it. I'm a newbie so any information is welcome.

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      • Spoon-
        Administrator
        • Apr 2002
        • 45998

        #4
        Re: cdgrabber.exe must close error

        AMG is a little funny if you have a firewall or proxy server which changes the network data.
        Spoon-
        www.dbpoweramp.com

        Comment

        • ssimp

          • May 2009
          • 3

          #5
          Re: cdgrabber.exe must close error

          I do have a firewall, but I shut it down while trying to solve the problem. I don't go through a proxy server. I don't really care if I'm not losing performance (i.e. CD information detection) capabilities. Is it worth the hassle of trying to figure it out?

          thanks

          Comment

          • Spoon-
            Administrator
            • Apr 2002
            • 45998

            #6
            Re: cdgrabber.exe must close error

            You are missing AMG's metadata, that is all.
            Spoon-
            www.dbpoweramp.com

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