How contact sales at dbpoweramp?

[sieler]

Hi,

Background:

I just purchased dBpoweramp reference via (sigh) swreg.
Got a URL, tried downloading 10 times (aborted each
one 'cuz it was getting 100 BITS per second). Then
was told "too many downloads" (#1)

Sent support request to swreg complaining ... got back
a response from a moron named "Kevin" that said
"The customer is not satisfied with the product and the c
ustomer has notified SWREG regarding this issue."
I'd done neither ... they're *lying* to illustrate/dbpoweramp.

So, my question: how does one contact illustrate/dbpoweramp to say "your ill-chosen software registrar is lying to you ... I like your software but am
having problems downloading"?

thanks,
Stan
sieler@allegro.com

#1: for people writing download counters, don't increment
the darn counters for incomplete downloads, darn it!

[sieler]

Re: How contact sales at dbpoweramp?

BTW, for people trying to contact swreg.org aka Digital River,
the phone number is (952) 253-1234 or fax: (952) 674-4444.

[Spoon]

Re: How contact sales at dbpoweramp?

We are in the process of replacing swreg:

http://reg.dbpoweramp.com/store/prodtype.asp?CAT_ID=71

Swreg have problems in many other areas, not normally downloads, so it is perhaps their system had temporary problems, any server can, even microsoft.com

[sieler]

Re: How contact sales at dbpoweramp?

Spoon's comment, although interesting, isn't a reply to my question.
I asked how I could contact illustrate/dbpoweramp to convey information to them.

Does anyone know an "official" way to do this?

thanks!

Stan

[Spoon]

Re: How contact sales at dbpoweramp?

http://www.dbpoweramp.com/email.htm

[sieler]

Re: How contact sales at dbpoweramp?

thanks!