Please help me....my son just received a Memorex MMP8500 MP3/WMA player. We installed the cd with the driver and RealOne Player. I have purchased a couple of songs from Napster that play fine on my computer and on a cd that I burn. When I try to copy via Windows Media Player to the portable device I get an error message every time and it does not have a description (0x8004500). I have copied the songs via Dell MusicMatch and other methods and they show on the the device but they won't play. Could this have anything to do with the firmware upgrade I have not been able to get from Memorex yet??? What is firmware??? If not this, what else???
Thanks.
Karen
Thanks.
Karen
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