I can't launch My Music Collection --- Help, please

[LtData]

Re: I can't launch My Music Collection --- Help, please

Do not update to dMC r12, unless you install it to a different folder. dAP is not compatible with the new version of dMC yet. However, it might be a good idea to update to dMC r11.5. Just install the trial version over your registered version and you should keep your registraiton data: http://www.dbpoweramp.com/legacy-compatibility.htm

Your version of the CD Writer is the latest version (r2).

Out of curiosity, have you tried using a different skin and seeing if the MMC stays up?

[tunchi_1939]

Re: I can't launch My Music Collection --- Help, please

To Xoas:
Thank you very much for your reply.

I am working as user Rafael ID with administrative priviledges.

1. CORRUPTED FILES. I don't know if I have some corrupted files on program files of dBpower or in my music files. In any case, my other players are working OK.- Please, may you tell me how can I check if I have corrupted files?

2. SKINS.
2.a. I have only the default skin for dAP and, of course, I've always used the default skin.
2.b. Do you suggest I trying other skins? If the answer is yes, I must download some skins and try them.

3. DIFFERENT MEANS OF ACCESING MMC.
I've tried differents means of accesing MMC and IN ALL CASES, the window of 'My Music Collection appears for a few seconds and then dissappears, sometimes it only appears as a flash and dissappears immediately:
3.a. from the dAP Options Menu, that is, 'Start >> All the programs >> dBpowerAMP >> dAP >> Options Menu' with dAP running and also with dAP not running.
3.b. from the dAP, that is, from the default skin, 'Menu >> My Music Collection' , with dAP running and also with dAP not running.
3.c. from the dAP, that is, from the default dAP skin button for MMC, playing and not playing.
3.d. from the desktop icon (My Music Collection) with dAP open but not playing and also playing.
3.e. from the desktop icon (My Music Collection) without dAP open.
3.f. from the Start Menu >> All the programs >> dBpowerAMP >> dAP >> My Music Collection.
Summarizing: When I am working as user Rafael ID with administrative priviledges, the problem occurs in every way I call up MMC (with and without dAP being open).

4. UNISTALLING AND INSTALLING dAP as user Rafael ID with administrative priviledges.
4.a. I've uninstalled aprox. 7 days ago, my previous dAP version 2. Then I restarted my PC.
4.b. I've installed aprox. 3 to 4 days ago, dAP release 3 Beta 6.- Problem was still there.
4.c. I've run the reset application twice. No solution.

Ref: 4.a.--- When I uninstalled previous version, at the end of the process, a little window told me something like this:
"Uninstallation is completed. Some files couldn't be erased.- You must erase them manually".

I will try unistalling dAP, restart my PC, and installing again as soon as I can. I hope I will do that in a half an hour. I let you know the results.

Thank you very much again for your kind attention.
Rafael.

[tunchi_1939]

Re: I can't launch My Music Collection --- Help, please

To xoas:

1. UNISTALLING AND REINSTALLING dAP.- As user Rafael ID with administrative priviledges.
1.a. After receiving xoas today's post, I've unistalled dAP release 3 Beta 6.
At the end of the installation process, a window told me something like this: "Unistallation is completed.- Some files couldn't be deleted.- You must delete them manually".
But I didn't know which were those files.
1.b. I restarted my PC.- In folder "C:\Program files\Illustrate\dBpowerAMP\" there were the following files:
Rafael.dps
Rafael.mcg
Rafael.mmc
Rafael.PlayList.m3u
Rafael.Previously Played

I decided to delete only one file: Rafael.mmc (As I thought that this file corresponded to My Music Collection, thinking in the filename's extension .mmc).
1.c. I installed dAP release 3 Beta 6.- The problem was still there.

So, I decided to repeat the previous steps, that is, uninstalling, deleting files, restarting and installing again.
But in this new ocasion, I deleted all the other files, that is:
Rafael.dps
Rafael.mcg
Rafael.PlayList.m3u
Rafael.Previously Played.

And, Voila! Everything is OK now!!!!!!!!!!!!!!!!!!!!

Does it mean that those files were corrupted, or it only means that they are normal files that need to be deleted after uninstallation?

I've tried the program, playing songs and opening My Music Collection as Rafael ID with Administrative priviledges and also as Rafael ID with limited priviledges. In both cases, dAP worked OK.
I've also tried the program as ROVE ID with administrative priviledges and dAP works OK.


To LtData:

a).- Thank you for your recommendation. I'll install dMC r11.5.
b).- I've tried only the default skin.- I am curious now, and I will download some other skins and I will try them.


MY GRATITUDE TO ALL OF YOU:

My English is poor and I don't have enough knowledge and vocabulary to express my gratitude to all of you.

Thanks to xoas, Lt Data, donny, and Bill41 for all of your kind cooperation, for your time and your effort in helping me to find a solution.
You are a great well ensambled support team.

As we say in Peru, in spanish: "USTEDES SON LO MAXIMO".

which means something like: "YOU ALL ROCK"

(I hope I am translating in good manner, and in case I am doing a wrong translation, please forgive me).

God bless you.
Rafael.

[xoas]

Re: I can't launch My Music Collection --- Help, please

Rafael-
I am glad we were able to help you find a solution.
Rock On!

Bill

[LtData]

Re: I can't launch My Music Collection --- Help, please

Deleting those files resulting in MMC working does indicate that something in those files was corrupt. Whether it was an option relating to MMC or something in the MMC itself may never be known.

I am glad to hear that you solved your problem, though!

[donny]

Re: I can't launch My Music Collection --- Help, please

good to see that it worked no mater what the problem was.

though I would have to agree that hte problem was in one of the files... mmc also loads the files to be played (diplayed in the lower part of the window). also maybe the playlist if it was added to the queue...

but the main thing is that it works which reminds me - backup mmc from time to time