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  • tony

    power pack?

  • Unregistered

    #2
    Re: power pack?

    ive recently installed the portable audio and music converter and possess a RIO 300 but i keep getting a error about needing a power pack when i try to convert files to my device. as far as i am aware the power pack comes in the installation file. even though this was the case i downloaded the power pack file and tried that but it still comes up with the same message..any help please would be much appreciated. thanks

    Comment

    • ChristinaS
      dBpoweramp Guru

      • Apr 2004
      • 4097

      #3
      Re: power pack?

      Originally posted by Unregistered
      ive recently installed the portable audio and music converter and possess a RIO 300 but i keep getting a error about needing a power pack when i try to convert files to my device. as far as i am aware the power pack comes in the installation file. even though this was the case i downloaded the power pack file and tried that but it still comes up with the same message..any help please would be much appreciated. thanks
      You get the PowerPack for a 30-day free trial period initially after which you have to either register it or uninstall it as it will no longer work, even if you try installing it again. This may be yoru problem.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44633

        #4
        Re: power pack?

        Run this:

        Spoon
        www.dbpoweramp.com

        Comment

        • ChristinaS
          dBpoweramp Guru

          • Apr 2004
          • 4097

          #5
          Re: power pack?

          Originally posted by Spoon
          As I seem to be un-installing and re-downloading and reinstalling the whole shebang quite often (due to unspecified bugs in Explorer which semingly kill some of Powerpack's better features and/or my desire to always have the latest available versions), this also has the effect of keeping my Powerpack alive and kicking. One of these days I'll get around to register it too but I don't want to jinx it

          Comment

          • beerice

            • Jul 2004
            • 2

            #6
            Re: power pack?

            After Installing my registered powerpack the software crashes with an error as the install finishes and runs powerpack. Error message reads: The instruction at "-x77f57eb2" referenced memory at "0x0008a38d". The memory could not be "read"

            Any ideas...Running Windows XP Pro SP1

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44633

              #7
              Re: power pack?

              Crashes installing? crashes converting to Rio 300?
              Spoon
              www.dbpoweramp.com

              Comment

              • Unregistered

                #8
                Re: power pack?

                yep... it is dying on the install... Full registered or demo version....

                Comment

                • Wayne
                  dBpoweramp Guru

                  • Aug 2002
                  • 1254

                  #9
                  Re: power pack?

                  What happens if you disable the 'Run program' option as this doesn't actually run the powerpack program instead it launches the powerpack help page?

                  Which operating system and web browser are you using?

                  Wayne

                  Comment

                  • Unregistered

                    #10
                    Re: power pack?

                    If I uncheck the run option after install it finishes without crashing... The program does not function though...

                    As for OS/Browser

                    Win XP Pro, latest updates and IE6.0.2800.1106.xpsp2.030422-1633 128bit
                    and MyIE2 0.9.27.68

                    Comment

                    • Wayne
                      dBpoweramp Guru

                      • Aug 2002
                      • 1254

                      #11
                      Re: power pack?

                      What program doesn't function? Sveta, dMC or powerpack? What do you see if you run the dMC Configuration shortcut? Does it list the powerpack as being installed?

                      BTW What happens when you launch the powerpack help?

                      Wayne

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44633

                        #12
                        Re: power pack?

                        I would re-download everything once more fresh.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Unregistered

                          #13
                          Re: power pack?

                          done the re-download thing.... No good

                          Powerpack is what does not function. It does show that powerpack is installed... and that the explorer tag edit option is checked, but it is not available when I right click also...

                          Comment

                          • Unregistered

                            #14
                            Re: power pack?

                            Ohhh and powerpack help does work

                            Comment

                            • ChristinaS
                              dBpoweramp Guru

                              • Apr 2004
                              • 4097

                              #15
                              Re: power pack?

                              Originally posted by Unregistered
                              Ohhh and powerpack help does work
                              I see you're not using IE - this may be a problem. If MyIE2 is your default browser this may be the cause of the crash, as I assume the powerpack may not be installing correctly in conjunction with this browser. I'd venture that it needs to find and add or modify some keys in the registry and that may be going haywire.

                              Comment

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