[MAC] VERY NEW USER Only getting a started convert, then it stops.

[Flibbidy Gibbet]

Hello,
a newly bought mac dbpoweramp user here. hellooooooo

I'm trying to convert 24bit wav to mp3/flac using mulit encoder.
The wavs are character compliant, the settings are standard, and they are being sent to particular folders.
the convert window opens, small files are written to the folders but the progress stops. i can cancel it (it doesn't freeze) but i can't see why it's happening.
Not a great start, but from small acorns....

[Spoon]

Re: VERY NEW USER Only getting a started convert, then it stops.

Try setting the encoder as 'Test Conversion', does it complete?

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

Try setting the encoder as 'Test Conversion', does it complete?

I get this message...

Information converting to Test Conversion,

Unknown LIST sub chunk 'TITL' Dropping it. [InitFrom]
Unknown LIST sub chunk 'GENR' Dropping it. [InitFrom]
Unknown LIST sub chunk 'YEAR' Dropping it. [InitFrom]
Unknown LIST sub chunk 'CODE' Dropping it. [InitFrom]
Unknown LIST sub chunk 'IENC' Dropping it. [InitFrom]

[Spoon]

Re: VERY NEW USER Only getting a started convert, then it stops.

That seems ok, were are the files stored? locally on the MAC or on a network?

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

That seems ok, were are the files stored? locally on the MAC or on a network?

Locally on my Mac.
Let me try not using the Multi-encoder, and go from there.... be back in a short while

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

Converting my 24bit WAV to MP3 (320 cbr), works fine
Converting to Flac (default), work fine

same settings using multi-encoder hangs.

at some point, not sure when, i think restarting/going back to dbpoweramp, i get this error message - but bare in mind, individually converted i don't get any error message.
i'm 100% certain the 24bit wav is not faulty.



Error converting to [Multi Encoder],
FLAC: Error: Audio data contains incomplete samples mid-stream. [dBCoreConverter]
mp3 (Lame): Error: Audio data contains incomplete samples mid-stream. [dBCoreConverter]

[PeterP]

Re: VERY NEW USER Only getting a started convert, then it stops.

Good find, thanks for reporting.

The bug will be addressed in the next update.

I can also confirm that there was nothing wrong with these WAV files.

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

Good find, thanks for reporting.

The bug will be addressed in the next update.

I can also confirm that there was nothing wrong with these WAV files.

As a first time user, and buyer of dbpoweramp for it's multi-encoding feature, I'm equally a bit disappointed (I know, I should have test driven, my fault) but also impressed with the sober, rapid support (although, airing support in public on a forum isn't ideal).
I await eagerly for the update. Thx.

[PeterP]

Re: VERY NEW USER Only getting a started convert, then it stops.

New beta version posted-

https://forum.dbpoweramp.com/showthread.php?38448-dBpoweramp-for-OSX-R15-7-beta

Fix for this issue included.

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

No longer hangs w/mulit-encoder, in my case.
Cool, Thx.



PS - I have other questions, should they always be funnelled via the forum?

[mville]

Re: VERY NEW USER Only getting a started convert, then it stops.

I have other questions, should they always be funnelled via the forum?

Yes. This helps other users with the same/similar issues/questions.

[Flibbidy Gibbet]

Re: VERY NEW USER Only getting a started convert, then it stops.

Yes. This helps other users with the same/similar issues/questions.

Ok, but I disagree it automatically helps.
Forums are not the best for searching and finding similar issues, but they are economical.
But I do understand why you'd want you'd want support done this way.