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  • Spoon
    Administrator
    • Apr 2002
    • 44574

    #16
    Re: Unable to register

    You should have a file called:

    dMC-R12.3-Ref-Registered.exe

    You have run the install?
    Spoon
    www.dbpoweramp.com

    Comment

    • whb456

      • Mar 2007
      • 20

      #17
      Re: Unable to register

      Originally posted by Spoon
      >1. I have already downloaded the program as soon as i received it yesterday.

      You have recieved the Swreg email and downloaded the registered version?
      Yes i have already downlonloaded AND installed the program, I do not have a problem with the download, but the ID and Password is doing the same as the first time a little earlier this morning, the download just stops, I will look over things once more and get back to you. The thing whats happening is when i do to use the program it always tells me to register, but when i try and convert a file theres a error message that says i am unable because the program is not registered. I thank you for your time Spoon. ttyl and if you can think of anything while i am checking things out, send it please.

      Comment

      • whb456

        • Mar 2007
        • 20

        #18
        Re: Unable to register

        Originally posted by Spoon
        You should have a file called:

        dMC-R12.3-Ref-Registered.exe

        You have run the install?
        Yes i have 3 of them

        Comment

        • whb456

          • Mar 2007
          • 20

          #19
          Re: Unable to register

          This is the error message that i am receiving:
          Error converting to mp3 (Fraunhofer IIS), 'E:\WHB's Music 1\A1 Single Music Files\Don Blackman - Let Your Conscience Be Your Guide.mp3' to 'E:\WHB's Music 1\A1 Single Music Files\Don Blackman - Let Your Conscience Be Your Guide.mp3'
          mp3 (Fraunhofer) requires a dBpoweramp Reference license to encode mp3 files.

          Comment

          • whb456

            • Mar 2007
            • 20

            #20
            Re: All systems go Spoon

            Come to find out that it was the Fraunhofer link update in another post that did the trick, i no longer am getting the Register window when db loads, so it was registered all the time, had i used another codec it would have became apparent to me, but i only use Fraunhofer. So i take all the things said back about the Registration process.

            PS: Hurry and delete those replys in support, lol Thank you for you time Spoon.
            Last edited by whb456; November 02, 2007, 04:28 PM.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44574

              #21
              Re: All systems go Spoon

              It took a little while to find the real cause of the issues. I am sorry it was a 'bug' that was the main problem.
              Spoon
              www.dbpoweramp.com

              Comment

              • pch

                • Nov 2007
                • 3

                #22
                Re: Unable to register

                I now have Purchased 2 registrations for the reference program. I then download the program from the email link. Neither will allow the program to operate. The registration program says that it is registered but when I try to do a conversion with music converter, it says that it is not registered. I have followed all the advice so far that I can dredge up with no luck.
                I am using vista , and I have given the compatibility permission on the property tab. what do you suggest....
                I used the trail version and it worked great. I just can't get the registered version to show that it's registered.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44574

                  #23
                  Re: Unable to register

                  Converting to mp3 (Fraunhofer)?
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • pch

                    • Nov 2007
                    • 3

                    #24
                    Re: Unable to register

                    an error window comes up for every song that I try to convert to mp3. I have the registration for the fraunhofer mp3 and I know it used to work. But then again so did the reference program.

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 44574

                      #25
                      Re: Unable to register

                      See this page, it might solve the issue:

                      There was an issue where the FhG codec was incorrectly displaying the Reference registraion page, this has now been fixed. Install this new version here: http://www.dbpoweramp.com/codec-central-mp3-fraunhofer.htm
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • pch

                        • Nov 2007
                        • 3

                        #26
                        Re: Unable to register

                        Yes that solved the problem. Thanks

                        Comment

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