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Cannot connect to dBpoweramp.com

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  • GH1158

    • May 2026
    • 4

    #1

    Cannot connect to dBpoweramp.com

    I have just paid and upgraded my CD ripper package and it will not install. I have a message that says "Cannot connect to dBpowermp.com" and the installation will not complete. Any sensible suggestions please?
  • Spoon-
    Administrator
    • Apr 2002
    • 45999

    #2
    Install by downloaded the registered version from here:



    Then run the install.
    Spoon-
    www.dbpoweramp.com

    Comment

    • GH1158

      • May 2026
      • 4

      #3
      Sadly it still won't work which is frustrating as I have had the software for many years.
      Any other suggestions please?

      Comment

      • Spoon-
        Administrator
        • Apr 2002
        • 45999

        #4
        What is not working exactly? Your web browser cannot download the registered install?
        Spoon-
        www.dbpoweramp.com

        Comment

        • GH1158

          • May 2026
          • 4

          #5
          Hi
          dBpower starts to download but hangs at Registering Dlls and the control centre says cannot connect to dBpower.com (next to "check upgrades") so the download doesn't complete

          Comment

          • Spoon-
            Administrator
            • Apr 2002
            • 45999

            #6
            Two separate things, the sticking registering DLLS, try uninstalling dBpoweramp, full restart of Windows (ensure it up to date), then install dBpoweramp.

            The Control Center not connecting, that is likely your firewall which is blocking, it does not stop the program working, at that point it is already installed.
            Spoon-
            www.dbpoweramp.com

            Comment

            • GH1158

              • May 2026
              • 4

              #7
              I have tried all your solutions but sadly they did not work. Now I am unable to unistall dBpoweramp through the normal means so is there a way to manually uninstall cleanly and safely please?

              Comment

              • Spoon-
                Administrator
                • Apr 2002
                • 45999

                #8
                ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


                Run that, do not check the option to clear the settings, just the program.

                Then full restart of Windows, then install. If it gets stuck on registering dlls, that does not matter, the program is installed at that point.
                Spoon-
                www.dbpoweramp.com

                Comment

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