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Error connecting to accuaraterip, please check your settings.

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  • Phil893

    • May 2026
    • 6

    #1

    Error connecting to accuaraterip, please check your settings.

    Hi so I'm well aware there has been countless threads regarding this issue.

    However, I have been using dbpoweramp for two years without any problems, and it just so happens I've upgraded my license and installed the latest version to find that none of the CDs I rip are in the database. I'm talking Michael Jackson, Carpenters, Adele, etc, etc. Nothing obscure.

    I also downloaded the trial version of perfecttunes and that also gives the error of not being able to connect to accurate rip.

    I have started the PC in safe mode with networking, and that didn't fix it. Any other advice please?

    Thanks.
  • Spoon
    Administrator
    • Apr 2002
    • 45950

    #2
    Try visiting www.accuraterip.com from your browser.
    Spoon
    www.dbpoweramp.com

    Comment

    • Phil893

      • May 2026
      • 6

      #3
      Apologies I should have stated that the website works from my browser, yes.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 45950

        #4
        Possibly a firewall which is restricting it, what security software do you have?

        Does metadata work for all providers in CD Ripper?
        Spoon
        www.dbpoweramp.com

        Comment

        • Phil893

          • May 2026
          • 6

          #5
          I don’t bother with any security other than what is standard in Windows 11. I’m not at the pc, but metadata appears for everything that I’ve tried. I haven’t noticed anything amiss but I can check if that would help.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 45950

            #6
            Yes because one of the lookups is for Perfect META.
            Spoon
            www.dbpoweramp.com

            Comment

            • Phil893

              • May 2026
              • 6

              #7
              Ok so I’ve cleared all “active providers” only leaving perfectMeta and acucuraterip meta selected. I cleared meta data that was found previously for the cd and clicked the blue button to rescan the cd and get the data from the internet and it returned with no metadata found and asked me to manually input metadata for the cd.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 45950

                #8
                Uncheck those 2 and check GD3, freedb (archive) and Discogs, then refresh, what metadata is read and from which providers?

                Use an older popular CD.
                Spoon
                www.dbpoweramp.com

                Comment

                • Phil893

                  • May 2026
                  • 6

                  #9
                  Selecting just those three providers for Carpenters - Gold, does return metadata, however when I click alt-m I can’t see where the data has been returned from. This is a cd I have ripped before.

                  Comment

                  • Phil893

                    • May 2026
                    • 6

                    #10
                    edit: if I also select PerfectMeta (intelligent lookup), when I click alt-m it shows data returned by GD3 and discogs only.

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 45950

                      #11
                      You have no proxy server setup in dbpoweramp? and no VPN being used?
                      Spoon
                      www.dbpoweramp.com

                      Comment

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