Error connecting to accuaraterip, please check your settings.

[Phil893]

Hi so I'm well aware there has been countless threads regarding this issue.

However, I have been using dbpoweramp for two years without any problems, and it just so happens I've upgraded my license and installed the latest version to find that none of the CDs I rip are in the database. I'm talking Michael Jackson, Carpenters, Adele, etc, etc. Nothing obscure.

I also downloaded the trial version of perfecttunes and that also gives the error of not being able to connect to accurate rip.

I have started the PC in safe mode with networking, and that didn't fix it. Any other advice please?

Thanks.

[Spoon-]

Try visiting www.accuraterip.com from your browser.

[Phil893]

Apologies I should have stated that the website works from my browser, yes.

[Spoon-]

Possibly a firewall which is restricting it, what security software do you have?

Does metadata work for all providers in CD Ripper?

[Phil893]

I don’t bother with any security other than what is standard in Windows 11. I’m not at the pc, but metadata appears for everything that I’ve tried. I haven’t noticed anything amiss but I can check if that would help.

[Spoon-]

Yes because one of the lookups is for Perfect META.

[Phil893]

Ok so I’ve cleared all “active providers” only leaving perfectMeta and acucuraterip meta selected. I cleared meta data that was found previously for the cd and clicked the blue button to rescan the cd and get the data from the internet and it returned with no metadata found and asked me to manually input metadata for the cd.

[Spoon-]

Uncheck those 2 and check GD3, freedb (archive) and Discogs, then refresh, what metadata is read and from which providers?

Use an older popular CD.

[Phil893]

Selecting just those three providers for Carpenters - Gold, does return metadata, however when I click alt-m I can’t see where the data has been returned from. This is a cd I have ripped before.

[Phil893]

edit: if I also select PerfectMeta (intelligent lookup), when I click alt-m it shows data returned by GD3 and discogs only.

[Spoon-]

You have no proxy server setup in dbpoweramp? and no VPN being used?

[Phil893]

No to both of your question. No change to the pc other than to update the cdripper software to the latest version. (Updated from a 2023 version)

[Spoon-]

On the download page click 'Old OS' and try an older version. You should uninstall first.

[Phil893]

ok so I've selected older OS, and chose the option for Windows vista or newer. Same Carpenters - Gold album and it's saying " Not in accuraterip at the bottom of the summary page, but has retrieved metadate from GD3 and Brainbugs. And when ripping it still returns with a cross next to the AR and a tick next to secure.

Any other suggestions? I might try reinstalling windows at this rate and see what happens.

[Spoon-]

Perhaps that CD is not in accuraterip? try a different one. Perhaps your CD drive is changing the Table of Contents so it will never match accuraterip.