Cannot set up accuraterip; discs are ripping with distorted sound

[jademonkee]

Hello,
After many years of using DBPoweramp, I recently upgraded my PC. I am now running a Windows 11 Virtual Machine on my server. I am using the same CD/DVD burner as I used on my old PC. It is connected to a SATA controller that is passed through to the VM, so no virtual drivers are being used for it.
The drive is identifed in Device Manager as "ATAPI iHAS124 F"

As mentioned, it has served me well for many years.
However, I went to rip my first CD on the new PC, and the CD sounds distorted, like it's clipping. A sort of high-pitched scratching sound in time with the music (I don't know how to attach a sample, as I can't upload WAVs).
This happens when I rip to FLAC or WAV, and if I hit "Play" and listen to the CD in DBPoweramp CD Ripper. However, it does NOT happen if I listen to the CD in Foobar200.

I then realised that I hadn't set up accurate rip - it was still set to "Burst" mode. So I turned on Secure ripping, but now matter how many CDs I've tried (6 now), I can't get it to detect offset, instead showing the attached error.
If I don't set up accuraterip, but use "secure" anyway, it always tries to re-rip several thousand frames near the beginning of the first track - even on brand new discs that ripped perfectly using the same drive on my old PC. I haven't bothered letting it finish re-ripping (also see attached).

Any idea how to go from here?

[Spoon]

The ripping is not working correctly, that is also stopping accuraterip as it needs data off the CD which is not corrupted. It is likely something to do with the Virtual Machine and passthrough.

[jademonkee]

Ok, I'll take a look around at possible problems with the VM setup, thanks.
I do find it strange that the CD can play back fine in another application (Foobar2000), though. That sounds like it's more than just it being a Virtual Machine pass thorugh issue to me - especially as the same 'clipping' happens when I "play" it in DBPoweramp CD Ripper (rather than ripping it).

Do you know of a meaningful difference between the methods used to play CDs in DBPoweramp CD Ripper and standard CD player apps? I'm happy to troubeshoot, but I'd like to know how DBPoweramp is accessing the CD differently to Foobar2k.
Thanks.

[Spoon]

Different SCSI commands could be used, if one was not implemented correctly even though is passthrough.

[jademonkee]

If anyone is interested in following along with this saga, see my thread on the Unraid Forum: https://forums.unraid.net/topic/1891...best-approach/

[jademonkee]

Hi Spoon
Just confirming that this isn't a VM issue: I have now installed Windows 11, Windows 10, and Ubuntu directly on the hardware, and the crackles still occur, and the drive cannot be used for accuraterip.
Also, every time I rip a CD, I get a different CRC (see attached).
Please have a read of the thread I linked to above where I have documented the different approaches and scenarios (Windows 10, Windows 11, Ubuntu 25.04 as "bare metal" installs, and Windows 11 and Ubuntu 25.04 as VM installs, different cables, different SATA ports).

I am currently waiting for a new optical drive to arrive in the mail, as well as a response from Supermicro support about any known issues with optical drives on their on-board SATA ports.

While I wait for the new drive, do you have any knowledge on what could be causing the problem? Has something changed in the SATA spec in the last 8 or so years to make my optical drive incompatible? Have you heard this type of crackling in rips before?

The below forum post is the closest I have found to anyone having a similar issue (my rips could be described as with "static"):
https://forums.linuxmint.com/viewtop...e3cacc34a5e782 035a3c8b0
His solution was a new drive, which is why I've ordered one for myself.

If you want to hear a sample of the distortion, I have uploaded a bad rip and a good rip (from my old Windows 10 machine) of the same song, here: https://drive.google.com/drive/folde...HK?usp=sharing
Worth noting is that the two rips have different lengths, even though they're the same song from the same CD. That may be related.

Many thanks for your input and help.

[Spoon]

Nothing has changed in the spec. In your instance you have a physical issue, could be a bad MB/cable/drive, or interaction between that exact hardware which does not work. Sadly without swapping kit, there is no other practical way to resolve.

[jademonkee]

Good to know, thanks.
I'll report back when the new optical drive arrives.

[jademonkee]

Ok, I installed the new optical drive today and everything works as expected. So it was just a quirky hardware combination.
Thanks for your guidance on the way to the solution.