doesnt work at all

[stevesteve]

loaded it down - ripped two songs from one cd

after that it refuses to recognise any disk in the tray - have tried another ripper and it works so this is crap isnt it - how come no support

why would you buy this

:cry::cry::cry:

[garym]

Re: doesnt work at all

No, not crap. Works very well. Perhaps you've set something up wrong. A better first post would be to provide as much info on the problem you're having so you can get some help here. There is support. This forum provides support and assistance, including timely answers from the program developer, Spoon.

Did the initial setup work (i.e., reading key disks in order to set up accuraterip, drive setup, etc.). Have you read this yet:

http://www.dbpoweramp.com/cd-ripper-setup-guide.htm

[Spoon]

Re: doesnt work at all

Try this to reset all settings, then reinstall:

http://forum.dbpoweramp.com/showthread.php?13285-Totally-Clearing-dBpoweramp-from-the-System

[stevesteve]

Re: doesnt work at all

Did as you suggested after the same problem occurred. Got one disk ripped fine then it refused to recognise any disk in the CD tray. Deinstalled reinstalled - same problem.

[Spoon]

Re: doesnt work at all

Do you have any security software which might be putting CD Ripper in a sandbox?

If you open dBpoweramp Configuration >> Music Converter tab >>

enable the very last Debugging option.

Then start CD Ripper, wait 1 minute, then close CD Ripper, a debug log will show, copy and paste it as a message here please.