CD ripper doesn`t recognize the CD drive. Operating system Windows 10 64bit.
Operating system shows the CD drive corret and CD drive works properly.

CD ripper shows CD drive with the information "unknown". For that reason the cd ripper can´t work.

No other user configred on this PC. No other software for security is installed.

Form my point of view the CD ripper can´t recieve the corret CD drive information from the operating system.

Any clarification would be appreciated.