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CD ripper doesn´t recognize CD drive

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  • Bird

    • May 2018
    • 6

    CD ripper doesn´t recognize CD drive

    CD ripper doesn`t recognize the CD drive. Operating system Windows 10 64bit.
    Operating system shows the CD drive corret and CD drive works properly.

    CD ripper shows CD drive with the information "unknown". For that reason the cd ripper can´t work.

    No other user configred on this PC. No other software for security is installed.

    Form my point of view the CD ripper can´t recieve the corret CD drive information from the operating system.

    Any clarification would be appreciated.
  • mville
    dBpoweramp Guru

    • Dec 2008
    • 4021

    #2
    Re: CD ripper doesn´t recognize CD drive

    Try running CD Ripper as administrator.

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 44583

      #3
      Re: CD ripper doesn´t recognize CD drive

      See:

      Microsoft have updated Windows Defender to include an option called "Controlled folder access" this basically limits every program from accessing key areas of the system unless permitted on an individual program basis. By default this option is off for Windows, however if it is enabled you should add the programs
      Spoon
      www.dbpoweramp.com

      Comment

      • Bird

        • May 2018
        • 6

        #4
        Re: CD ripper doesn´t recognize CD drive

        Originally posted by mville
        Try running CD Ripper as administrator.
        Thanks for the statment. But this is what I tried at first. This is not a solution.

        The tool have not the necessary information to work with the cd drive. See pictures.

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        Comment

        • mville
          dBpoweramp Guru

          • Dec 2008
          • 4021

          #5
          Re: CD ripper doesn´t recognize CD drive

          Originally posted by Bird
          Thanks for the statment. But this is what I tried at first. This is not a solution.

          The tool have not the necessary information to work with the cd drive.
          Did you try the link in Spoon's post no. 3?

          Comment

          • Bird

            • May 2018
            • 6

            #6
            Re: CD ripper doesn´t recognize CD drive

            Thanks for your note, but I have not the issue that the tool can`t save this files. The tool will not read-in the cd.

            The tool can`t show the correct cd drive information.
            Click image for larger version

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            Comment

            • Bird

              • May 2018
              • 6

              #7
              Re: CD ripper doesn´t recognize CD drive

              Yes, but as explained to Spoon it isn`t not the issue to save the files. From my point of view the missing device information is the point.

              Comment

              • mville
                dBpoweramp Guru

                • Dec 2008
                • 4021

                #8
                Re: CD ripper doesn´t recognize CD drive

                Originally posted by Bird
                Yes, but as explained to Spoon it isn`t not the issue to save the files. From my point of view the missing device information is the point.
                Spoon's post no. 3 is not just about saving files, rather that Windows Defender may be blocking access to certain aspects of the windows OS e.g. potentially your optical drive.

                Please Note: the CD Ripper executable is CDGrab.exe
                Last edited by mville; May 21, 2018, 01:04 PM.

                Comment

                • Bird

                  • May 2018
                  • 6

                  #9
                  Re: CD ripper doesn´t recognize CD drive

                  Okay, in the last version of this feature it was only to protect the drives againts not permited access to the folders.
                  No it runs.
                  Thanks for the very fast support and for this perfekt tool.

                  Comment

                  • mville
                    dBpoweramp Guru

                    • Dec 2008
                    • 4021

                    #10
                    Re: CD ripper doesn´t recognize CD drive

                    Originally posted by Bird
                    Okay, in the last version of this feature it was only to protect the drives againts not permited access to the folders.
                    Sorry, I don't understand. By the last version of this feature, are you referring to Windows Defender?

                    Originally posted by Bird
                    No it runs.
                    Thanks for the very fast support and for this perfekt tool.
                    Are you saying it is now working ok?

                    Comment

                    • Bird

                      • May 2018
                      • 6

                      #11
                      Re: CD ripper doesn´t recognize CD drive

                      By introducing the folder protection (part of windows defender) with windows version 15..., there was no protblem with the cd ripper tool. For that reason I don`t saw a relation between this feature and the issue that the tool was not able to recognize the cd drive information.

                      Yes, now it runs. Sorry for the typing error.

                      Comment

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