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Thread: Cannot uninstall music converter

  1. #1

    Join Date
    Jul 2016
    Posts
    2

    Cannot uninstall music converter

    I can't uninstall any of the Illustrate programmes from Windows 10... I click 'uninstall' and nothing...

    Any reason? It means I cant access the properties of certain files.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    42,959

    Re: Cannot uninstall music converter

    It is likely the files required have been deleted, reinstall dBpoweramp, then try to uninstall.

  3. #3

    Join Date
    Jul 2016
    Posts
    2

    Re: Cannot uninstall music converter

    Quote Originally Posted by Spoon View Post
    It is likely the files required have been deleted, reinstall dBpoweramp, then try to uninstall.
    Thank you! I'll give it a go now

  4. #4

    Join Date
    Aug 2016
    Posts
    1

    Re: Cannot uninstall music converter

    Hi. I have the same problem. I was trying to uninstall R15.3 so I could install R16 but add remove programs does nothing. I tried installing R1.3 again as suggested and it says its successful but it still wont uninstall. However, there is an update option within 15.3 offering R16 but it doesn't seem to do anything either. I always thought upgrading always required a manual uninstall first. Any suggestions?

  5. #5
    Administrator
    Join Date
    Apr 2002
    Posts
    42,959

    Re: Cannot uninstall music converter

    Select Start >> and type:

    Programs and Features

    then dBpoweramp is listed and can be uninstalled.

  6. #6
    dBpoweramp Guru
    Join Date
    Sep 2016
    Location
    Michigan, USA
    Posts
    388

    Re: Cannot uninstall music converter

    I wonder if this only affects users who originally installed the programs prior to updating to Windows 10, as Programs and Features is part of the classic Control Panel. (Which I opened and clicked directly on Uninstall a program to successfully uninstall dBpoweramp. I originally installed it in Windows 7.)

    Has anyone installed dBpoweramp under Windows 10 and been able to uninstall it via Settings | System?

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