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How do I install my program?

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  • cama

    • Mar 2016
    • 2

    How do I install my program?

    I just bought dBpoweramp Music Converter online or I thought I did but no program installs as I click on the exe file.
    What do I do to get my Converter working?

    Thank you
  • Spoon
    Administrator
    • Apr 2002
    • 44505

    #2
    Re: How do I install my program?

    After installation icons for dbpoweramp are created on the desktop.
    Spoon
    www.dbpoweramp.com

    Comment

    • cama

      • Mar 2016
      • 2

      #3
      Re: How do I install my program?

      Originally posted by Spoon
      After installation icons for dbpoweramp are created on the desktop.
      No, nothing was created on my desktop and that is exactly why I ask this question. If you cannot give me a solution I need to get a refund.
      Thank you

      Comment

      • garym
        dBpoweramp Guru

        • Nov 2007
        • 5888

        #4
        Re: How do I install my program?

        are you using windows version. If you look in windows explorer > program files, do you see a directory called dBPoweramp?

        Comment

        • mville
          dBpoweramp Guru

          • Dec 2008
          • 4021

          #5
          Re: How do I install my program?

          Originally posted by cama
          I just bought dBpoweramp Music Converter online or I thought I did but no program installs as I click on the exe file.
          What do I do to get my Converter working?
          What is the name of your downloaded exe file?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44505

            #6
            Re: How do I install my program?

            From the screenshot you sent, you have purchased AssetUPnP, not dBpoweramp, we have refunded your purchase, please visit:



            To buy dBpoweramp.
            Spoon
            www.dbpoweramp.com

            Comment

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