Can't install

[lozzy]

Hi,

I bought Ref.17 to upgrade my v16, but when I try to install over the top I get an error message saying can't install, disk may be full (when it's not)
So i uninstalled v16, rebooted and tried again - same error.
So i tried installing v16 back again - same error :(
I'm guessing there's something on my system upsetting the installation, just wondering if you could help me out with pointers to possible causes?

Many thanks
Lozzy

[Spoon]

Re: Can't install

Security software, restart your Windows in Safemode, this ensures nothing else is running, then install.

[lozzy]

Re: Can't install

Security software, restart your Windows in Safemode, this ensures nothing else is running, then install.

Spoon, you're a star! That did it. I had 'disabled' my security stuff from the tray but that obviously wasn't deep enough.
Thank you also for such a swift support response.

I'll be honest, the prospect of not having dbp at all made me sweat a bit LOL

Thanks again...

Lozzy