Download attempts for Reference R16.2 result in "corrupted file"

[butterfly76]

Hello, I bought the Family Pack and succeeded in downloading PerfectTUNES on 5 computers. Reference R16.2 downloads succeeded for the first 4 computers. However, for the 5th computer I get nothing but corrupted files after several downloads of the installer. I also copied the install file from one of the computers with a successful installation, but when I tried to install that copy on computer *5, I got the "corrupted file" message again. How do I get around this? I am running Windows 10.

Thank you for your help.

[Spoon]

Re: Download attempts for Reference R16.2 result in "corrupted file"

It is your security software which is blocking the install from running.

[AudioGirl]

Re: Download attempts for Reference R16.2 result in "corrupted file"

Hello,

I am registered for the family pack and have dbpoweramp running on 2 computers. I just acquired a third computer and tried to install R16.2 on it after having gone through the registration retrieval process. I get the error message: Cannot install 'dMC-Ref-Registered-64bit_SP1_WIN64.exe'.disk. If I try to run it as an administrator, I get this error message: This installation is corrupted, please obtain a new copy. I have checked my security software but as dbpoweramp has never been installed on this computer there is nothing to block and consequently nothing to allow through the security system.

Can you provide guidance on what to do next please? Thanks.

[Jailhouse]

Re: Download attempts for Reference R16.2 result in "corrupted file"

Try turning off your security software, then installing dBpoweramp. The program does not need to have been previously installed to trigger a false positive.

[AudioGirl]

Re: Download attempts for Reference R16.2 result in "corrupted file"

All security software is off. Error still occurs, gets to the installer window, when install is clicked error appears. I have noticed that it creates a dBpoweramp folder in the destination folder but its empty. I have downloaded the app several times, same thing.

[Spoon]

Re: Download attempts for Reference R16.2 result in "corrupted file"

Try holding the right shift key as instructed here:

https://forum.dbpoweramp.com/showthread.php?33251-dBpoweramp-64-bit-and-32-bit-Compatibility

[AudioGirl]

Re: Download attempts for Reference R16.2 result in "corrupted file"

After approx. 25 to 30 tries it worked, thanks.

[monsterjazzlick]

Re: Download attempts for Reference R16.2 result in "corrupted file"

Hi Audio Girl,

I had similar issues with MalwareBytes s/w when I first purchased it.

I uninstalled it and then re-installed Illustrate. Then ran Illustrate; and then I re-installed MalwareBytes again. Has worked fine since then.

Paul