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Cannot install due to AV warning.

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  • BarryM

    • Mar 2010
    • 16

    Cannot install due to AV warning.

    Hi, I an trying to install the upgrade to version v14 (Family Pack (UPGRADEREFTOR14FAM)

    My virus checker says that it has detected Artemis!45EE1F9ADEF5 in the following program
    Quarantined From: C:\Documents and Settings\MyProfile\Local
    Settings\Temp\InsCA.tmp.exe

    I cancelled and tried again. another time it coughed up at program InsBC.tmp.exe

    My AV system is McAfee with all the upgrades.

    I can email the program if you send me an email address.

    Please advise.
  • Spoon
    Administrator
    • Apr 2002
    • 44583

    #2
    Re: Cannot install due to AV warning.

    It is a false positive, there is no virus in those exes (as checked by 5 other virus checkers). You can try disabling your virus checker, install, then re-enable the checker.
    Spoon
    www.dbpoweramp.com

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