Error: Unable to locate Primera robot

[Spoon]

Re: Error: Unable to locate Primera robot

Which Windows version do you have?

[King of Efland]

Re: Error: Unable to locate Primera robot

Hi Spoon,
Thanks for the quick reply. Yes, the interface is USB.

[Spoon]

Re: Error: Unable to locate Primera robot

The Bravo Pro Disk Publisher you have, it is connected by USB?

[King of Efland]

Hello,
I know that this is a well-worn topic. I purchased a Bravo Pro Disk Publisher, and am unable to get DBPoweramp to find the robot. I have uninstalled and reinstalled the both the DBPA Primera batch ripper drivers, the batch ripper and the Primera Windows drivers. I have also upgraded the firmware on the printer. Both the calibration utility and PTPublisher work; I even ripped a few disks with PTPublisher without incident.
The machine that I have dedicated to this purpose also has a Kodak Kiosk attached, which continues to work well. I have unconfigured all drives in the Batchrip-configuration and reconfigured the Primera drives exclusively with the same result:
**********************************************
Beginning Test

Running Program: "C:\Program Files\dBpoweramp\BatchRipper\Loaders\Primera\Load\ Load.exe" --stoponmultidiscsloaded="yes" --drive="F" --logfile="C:\Users\eric.KI\AppData\Local\Temp\dBB9A A7.tmp" --passerrorsback="C:\Users\eric.KI\AppData\Local\Tem p\dBB9AA8.tmp"
Running...
Primera Looking For Drive:F
Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive 'F', please check connection.
PTRobot_Destroy: Destroyed

Testing Complete

And also…

**********************************************
Beginning Test

Running Program: "C:\Program Files\dBpoweramp\BatchRipper\Loaders\Primera\Load\ Load.exe" --stoponmultidiscsloaded="yes" --drive="G" --logfile="C:\Users\eric.KI\AppData\Local\Temp\dBB6A CA.tmp" --passerrorsback="C:\Users\eric.KI\AppData\Local\Tem p\dBB6ACB.tmp"
Running...
Primera Looking For Drive:G
Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive 'G', please check connection.
PTRobot_Destroy: Destroyed

Testing Complete

I have also tried reversing the drive letters with the same results.

Any help and or guidance would be appreciated!