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Have just purchased 1000 AMG lookups.
Purchase system was supremely confusing: I was asked for my user name - although one was displayed. I followed the instructions in the help file and created a new account, and was given a new user name (so what was the old one for).
I was also prompted for an email address.
I submitted a paypal payment - which was accepted - my account shows the invoice.
But the batch ripper shows no lookups remaining.
How do I get a fix/refund?
Purchase system was supremely confusing: I was asked for my user name - although one was displayed. I followed the instructions in the help file and created a new account, and was given a new user name (so what was the old one for).
I was also prompted for an email address.
I submitted a paypal payment - which was accepted - my account shows the invoice.
But the batch ripper shows no lookups remaining.
How do I get a fix/refund?
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