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Batch Ripper No Album Art

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  • johnmusicdisk

    • Mar 2010
    • 5

    Batch Ripper No Album Art

    My Batch Ripper was working great but for some reason it has stopped loading the album art. The metadisc search is completed and the cd tracks identified but no art work..?????
    If I load the same disc into the standard db single disc ripper the album art loads OK, to say I am confused by this is an under statement.
    Any help on this would be most appriated..
  • Spoon
    Administrator
    • Apr 2002
    • 44504

    #2
    Re: Batch Ripper No Album Art

    With Batch Ripper you have 400 free lookups to AMG, after which you have to buy lookups at the commercial rate.
    Spoon
    www.dbpoweramp.com

    Comment

    • johnmusicdisk

      • Mar 2010
      • 5

      #3
      Re: Batch Ripper No Album Art

      Thanks Spoon
      I must say that I am not happy with this has I paid to register the software and to have use of AMG for 1 year. I did not see any thing in your advertising stating on 400 cd lookups. I have checked again and it clearly states a 1 year contract and no limitations.
      Who do I need to speak to to reinstate my contract that I paid for??
      Last edited by johnmusicdisk; March 18, 2010, 08:12 AM.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44504

        #4
        Re: Batch Ripper No Album Art

        You are using the wrong program, you should use CD Ripper, not batch ripper (which is a commercial ripping program).
        Spoon
        www.dbpoweramp.com

        Comment

        • CHAZTECH

          • Mar 2010
          • 12

          #5
          Re: Batch Ripper No Album Art

          I'm ripping 200 cd's at a time, really the cd ripper?

          Comment

          • johnmusicdisk

            • Mar 2010
            • 5

            #6
            Re: Batch Ripper No Album Art

            I am sorry but your advertising do not state this is comercial use only but also for individuals with a large cd collection. You sell it on the point of ripping hundreds of cd's fast with one year AMG subscription.
            As I stated before I must have my membership renewed, and I will except another 400 cd's. If this cannot be done I will want a full refund.
            I feel very strongly on this matter, you have mis sold a product and I will be persuing this further if Illustrate do not rectify.
            Last edited by johnmusicdisk; March 18, 2010, 06:44 PM.

            Comment

            • Wayne
              dBpoweramp Guru

              • Aug 2002
              • 1253

              #7
              Re: Batch Ripper No Album Art

              If you read the Batch Ripper help guide it does contain the following text
              Commercial ripping operations pay a per disc lookup fee when using either AMG or GD3, non-commercial organisations or individuals receive 400 lookups with an active PerfectMeta access licence, noting once 400 lookups have taken place the commercial per disc lookup rates will apply (no additional purchasing of 1 year PerfectMeta will grant more lookups in Batch Ripper).

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44504

                #8
                Re: Batch Ripper No Album Art

                We do not set the rules, AMG and GD3 do - they will not allow a unlimited metadata access with a batch ripping application.
                Spoon
                www.dbpoweramp.com

                Comment

                • johnmusicdisk

                  • Mar 2010
                  • 5

                  #9
                  Re: Batch Ripper No Album Art

                  Understand their rules having read the product help files, this is only available after you have purchased. I still say your advertising is selling your product ie the ripping software and batch ripper and a one year licence for download. You do not have any small print attached stating the restriction of 400 cd's, you just state how good your product is, and it is. It is a shame that I feel ripped off and I will be taking this further. Please see below what my licence states, PerfectMeta for 365 days not 365 days or 400 cd's.

                  Installed: dBpoweramp Reference Registered (see dBpoweramp Configuration for exact version number)

                  Reference is the premium fully featured version of dBpoweramp and includes extra programs such as CD Writer or Batch Ripper (optional installs).

                  PerfectMetaâ„¢ internet meta data access is licensed with 365 days access at a time (Note PerfectMeta is activated below the main registered download link, upgrades do not contain PerfectMeta licenses).
                  Last edited by johnmusicdisk; March 18, 2010, 07:52 PM.

                  Comment

                  • EliC
                    dBpoweramp Guru

                    • May 2004
                    • 1175

                    #10
                    Re: Batch Ripper No Album Art

                    where did it say you get unlimited meta-data in batch ripper? As you said batch ripper is free extra software that would normally cost hundreds of dollars from other venders that spoon includes free with reference.

                    How many discs are you doing?

                    Comment

                    • EliC
                      dBpoweramp Guru

                      • May 2004
                      • 1175

                      #11
                      Re: Batch Ripper No Album Art

                      from the front/main page, right under where you point out its promoted for people with large CD collections.

                      Batch Ripperâ„¢ appeals to commercial ripping houses, radio stations or even individuals with a large number of CDs to Rip:

                      * Auto & manual loading (open design, most robots supported),
                      * From one to many drives support,
                      * Process overview of each drive and ripping status,
                      * Highest quality metadata providers: AMG & GD3,
                      * Lowest commercial per-CD metadata rates,
                      * Extensive customizable meta-data rule sets,
                      *

                      Over 120 discs per hour through-put, per machine (6x drives)

                      Comment

                      • johnmusicdisk

                        • Mar 2010
                        • 5

                        #12
                        Re: Batch Ripper No Album Art

                        Quite agree that it states cheapest per cd, but it sells lincence for a full 365 days................ there is no mention of a limit of 400cd's...........................
                        This is gross mis advertising>>>>>>>>>>

                        Comment

                        • Spoon
                          Administrator
                          • Apr 2002
                          • 44504

                          #13
                          Re: Batch Ripper No Album Art

                          Understand their rules having read the product help files, this is only available after you have purchased
                          As it states when you purchase, all programs (including Batch Ripper) have fully functioning trials.

                          Batch Ripper is a free add-on, so anything in the dBpoweramp configuration relates to dBpoweramp, not any free add-ons.
                          Spoon
                          www.dbpoweramp.com

                          Comment

                          • EliC
                            dBpoweramp Guru

                            • May 2004
                            • 1175

                            #14
                            Re: Batch Ripper No Album Art

                            Originally posted by johnmusicdisk
                            Quite agree that it states cheapest per cd, but it sells lincence for a full 365 days................ there is no mention of a limit of 400cd's...........................
                            This is gross mis advertising>>>>>>>>>>
                            You have the 365, you can use it with reference. Not batch ripper.

                            Comment

                            • Cloudberry

                              • Jun 2010
                              • 36

                              #15
                              Re: Batch Ripper No Album Art

                              Just starte testing dbpoweramp. Looks good! I will use the batch converter to convert 25.000 tracks from iTunes to FLAC. So I understand I will have album art functionality for 400 albums and then pay. How much will I approximately pay per album?

                              Can I test this before buying?

                              and most importantly, I cannot figure out how this works, any reference for stupid me :smile2:

                              Comment

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