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Amp.exe has encountered a problem and shutsdown

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  • Adam

    • Mar 2005
    • 1

    Amp.exe has encountered a problem and shutsdown

    Hi installed dBpowerAMP Player yesterday and all was great, was playing fine, then all of a sudden I received a Windows error message staying the following "Amp.exe has encountered a problem and needs to close" I've tried several times to restart the program, including reinstalling it, shutdown several times, and am now stumped why it refuses to load, any ideas ? ? ?
  • Razgo
    Administrator
    • Apr 2002
    • 2532

    #2
    Re: Amp.exe has encountered a problem and shutsdown

    i'm just wondering if you got bad download. try downloading this one http://forum.dbpoweramp.com/showthread.php?t=2045

    and if all else fails

    A. If uninstalling does not help, then follow these instructions to make a totally clean start:

    *** if you are using dBpowerAMP Audio Player, backup your music collection first ***

    1)Select 'Start' >> 'Run' and type:

    regedit.exe

    Browse to HKEY_CURRENT_USER\Software\Illustrate
    delete the Key (folder) 'dBpowerAMP'.

    2) Using Windows Explorer, open C:\Program Files\Illustrate and Delete the folder 'dBpowerAMP'

    3) Reinstall, one by one dMC and Codecs. (for those that use dmc)

    4) Reinstall, dbpoweramp music player

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