Referenced QT chapter track not found

[nCubed]

Win 10 x64

I'm a long time user of dbpoweramp audio tools. Am now evaluating the video tools...

I have a *.mov video created from a Shimano CM-1000 action camera. I'm trying to convert into *.mp4 format (no encoding) and receive the error:

Error converting to MP4 (copy, no encoding), '(snip'd)\SHIM0001.MOV' to '(snip'd)\SHIM0001-converted.mp4'
   [mov,mp4,m4a,3gp,3g2,mj2 @ 000001c9f9ebb180] c

FWIW

• I can play the raw video (SHIM0001.MOV) with the native Windows Media Player.
• I've already installed the codecs.

Any suggestions on what may be causing this error and how to resolve?

[Spoon-]

Re: Referenced QT chapter track not found

Mov is a container format, most contain h264, you need to verify that yours do.

[nCubed]

Re: Referenced QT chapter track not found

Mov is a container format, most contain h264, you need to verify that yours do.

Really dumb question: How do I verify?

[Spoon-]

Re: Referenced QT chapter track not found

Hold the mouse over the file, the popup should show 'Stream 0:' video and the type.

[nCubed]

Re: Referenced QT chapter track not found

Hold the mouse over the file, the popup should show 'Stream 0:' video and the type.

Stream 0: Video 'H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10'

[Spoon-]

Re: Referenced QT chapter track not found

Can you upload a small sample to dropbox for me?

[nCubed]

Re: Referenced QT chapter track not found

Can you upload a small sample to dropbox for me?

PM Sent.

[Spoon-]

Re: Referenced QT chapter track not found

Thanks for the file, this error can be ignored, it is just a warning which is shown as an error, as long as you are not overwriting an existing .mp4 file, the files are created and can be used without issue.

[nCubed]

Re: Referenced QT chapter track not found

Good to know. Thanks.