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PerfectTUNES does not find ANY cover art -> No Art Found

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  • Baseliskus

    • Sep 2014
    • 2

    PerfectTUNES does not find ANY cover art -> No Art Found

    Hi
    I purchased PerfectTUNES today to complete my collection with cover art.
    Unfortunately NONE of my queries finds ANY cover art.
    I first tried to access and scan a network folder. After finishing the scan, I clicked "Album Art"
    Now I see a list of all albums, but if I click to the [Fix] button, the "Choose Album Art" window appears, but it's empty.

    This happens to all already tried albums, even it's a famous artist, like e.g. Aerosmith.
    Also it doesn't matter if I scan a network folder or a local folder, the 'result' is the same... NO FINDS AT ALL! :(

    I also played around with the settings (less restrictions as possible, e.g. max pixel size 1400, max Art File Size 2000 KB)

    What could be the problem? Did I miss something?

    Please help!
  • garym
    dBpoweramp Guru

    • Nov 2007
    • 5887

    #2
    Re: PerfectTUNES does not find ANY cover art -> No Art Found

    It appears that something on your computer is blocking PerfectTunes's access to the internet. An Anti-virus program, etc.

    Comment

    • Baseliskus

      • Sep 2014
      • 2

      #3
      Re: PerfectTUNES does not find ANY cover art -> No Art Found

      Damn! Indeed, after closing Trendmicro, it worked!

      I might have guessed by myself :D
      Thanks a lot!

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