Windows 10 will not convert

[Spoon]

Re: Windows 10 will not convert

It means that for some reason dBpoweramp is being denied access, to certain parts of Windows (or the registry), such as HKEY_CURRENT_USER\Software.

By run as administrator it is removing this OS restriction.

[jaguarstype]

Re: Windows 10 will not convert

when i right click on a music file to convert it, there is no option to convert, i've followed all the advice in this post, but still no luck, i'm using windows 10 as administrator, i've reinstalled db restarted, but whatever i do there is still no option to convert

[Spoon]

Re: Windows 10 will not convert

Which audio type are you clicking on?

[jaguarstype]

Re: Windows 10 will not convert

mp4 from itunes, i want them converted to mp3

[jaguarstype]

Re: Windows 10 will not convert

as you can see, there's is no option to convert

[Dooby]

Re: Windows 10 will not convert

I've got the problem with other programs since Windows 7 (like 7-zip for example).
If you want to add shortcuts to context menus, you must install program using command "Run as Administrator" (right click on the setup file and select "Run as Administrator"), even if you have an account with Administrator profile.

[jaguarstype]

Re: Windows 10 will not convert

i have checked that, the setup is set to be run as administrator i have paid £40 for this program, if it's not going to work, how do i get a refund,

[Dooby]

Re: Windows 10 will not convert

Keep calm and try this another solution.
Launch the "Configure dBpoweramp" program, using "Run as administrator".
Go to the "Music converter" panel, uncheck '''Convert to' on Right Click Menu", re-check, and click OK.

[jaguarstype]

Re: Windows 10 will not convert

thank you Dooby, i've just done that and that hasn't worked either thanks for your reply

[Spoon]

Re: Windows 10 will not convert

Are the files .m4a or .m4p?

[jaguarstype]

Re: Windows 10 will not convert

hi spoon they are m4p

[Spoon]

Re: Windows 10 will not convert

m4p are protected mp4 files, nothing can legally convert these files as they are encrypted.

[jaguarstype]

Re: Windows 10 will not convert

well that's what i bought the program for, if it can't do it. can i have a refund. as it's no use to me

[mville]

Re: Windows 10 will not convert

well that's what i bought the program for, if it can't do it. can i have a refund. as it's no use to me

That's exactly what the dBpoweramp trial version is for, to determine whether it's of any use to you and also saves you a little grief if it isn't.