right click context menu not working

[Margaret]

No context menu for music converter comes up with right click on selected file. It used to work - but no longer; I have checked codec and behaviour options, and both show no changes.
using v 14 - checked for any updates but none required.
advice appreciated please.

[Spoon]

Re: right click context menu not working

Uninstall dBpoweramp then reinstall.

[Margaret]

Re: right click context menu not working

I have uninstalled, downloaded again - restarted computer. Still no right click context menus available.

[Spoon]

Re: right click context menu not working

Check your security software is not quarantining the dBpoweramp dlls.

Check on a different audio type, such as wave

[Margaret]

Re: right click context menu not working

I cannot see that anything is quarantined.
sorry, not sure what you mean by checking different audio type as wave and mp3 are both listed as installed - and no dialogue box comes up for me to do anything with music converter.
did notice your advice on another thread to disable security before re-installing - if nothing being quarantined, is it worth trying this?

[Spoon]

Re: right click context menu not working

You right click on a file and the menu shows? but Convert To is missing?

[Margaret]

Re: right click context menu not working

That's correct - no Convert to ... when i right click a music file this is what i see - lots of other options but not what I need

[Spoon]

Re: right click context menu not working

Windows has a limit of the number of items it will add to the right click menu, and there is no way to decide what appears and what does not. Try removing 2 of the other ones.

[Margaret]

Re: right click context menu not working

To do as you suggest, from what I can see it's either fiddling with the registry editor (which I don't want to do as I don't know enough to be fiddling there) or else downloading other apps / utilities (and I have no idea of the quality of the advice offered which suggests these options).

it used to work - nothing is changed as far as I am aware. But now I can do nothing at all in that area - it's not just a matter of the right click context menu.
Is there any other way I can access it? - I get no joy from attempting to access it through the Illustrate program files, either.
thanks

[mville]

Re: right click context menu not working

To do as you suggest, from what I can see it's either fiddling with the registry editor (which I don't want to do as I don't know enough to be fiddling there) or else downloading other apps / utilities (and I have no idea of the quality of the advice offered which suggests these options).

it used to work - nothing is changed as far as I am aware. But now I can do nothing at all in that area - it's not just a matter of the right click context menu.
Is there any other way I can access it? - I get no joy from attempting to access it through the Illustrate program files, either.
thanks

Which Windows Operating System are using?

Are you using Windows Media Player?

[Margaret]

Re: right click context menu not working

windows 8.1 - and no, not using windows media player

[mville]

Re: right click context menu not working

windows 8.1 - and no, not using windows media player

From the Windows 8.1 desktop, right click the Start button and select Run. Type regedit and click OK. The Registry Editor window appears. In the left-hand window pane, navigate to the following registry key:
HKEY_CLASSES_ROOT\Folder\shell\dBpoweramp Batch Convert\command

In the right-hand window pane do you see this?:



PLEASE NOTE: Warning. Using the registry editor is an advanced Windows feature. If you make changes to your registry using the registry editor, backup your PC first, before making any changes. Use the registry editor at your own risk.

[Margaret]

Re: right click context menu not working

hoping that I have followed your instructions properly, I see no shell\dbpoweramp combination. So, it seems something is wrong.
under shell the following are the only options:
-explore
-open
-opennewprocess
-opennewwindow

If I go to dbpoweramp, there are various lines - .ape, .bwf, .flac, ... .wv - 9 in total, but ( all audio types? - does not include mp3)

all our music is .flac - I want to convert some to mp3 format to use in the car system.
thanks

[mville]

Re: right click context menu not working

hoping that I have followed your instructions properly, I see no shell\dbpoweramp combination. So, it seems something is wrong.

In Windows File Explorer, navigate to C:\Program Files\dBpoweramp. Is there a file named DMCFileSelector.exe in this directory?

If so, right-click this file and select Send To >> Desktop (create Shortcut). Rename the newly created desktop shortcut to dBpoweramp Batch Converter. You can use this shortcut as a workaround to the missing context menu entries.

The context menu entries are created when installing dBpoweramp. Something is stopping these entries being created (usually, this is due to security/anti-virus software).

Are you running 32-bit or 64-bit Windows? Are you logged into Windows 8.1 with an administrative user account? Any reason why you have not upgraded to dBpweramp R15?

You can also try removing the Windows Media Player context menu entries using the method outlined here (I would advise you backup your PC before editing):

http://www.intowindows.com/how-to-remove-windows-media-player-entries-from-context-menu-without-using-third-party-tools/

[Margaret]

Re: right click context menu not working

thank you for your help - I think it is all working now - I have both convert to and batch convert with right click. Decided with missing files I was best to uninstall, de-activate security, re-install, re-start, restore security - though I am puzzled that the security quarantine chest did not show any dbpoweramp files, so I did not realise files were incomplete.

in answer to your other questions, probably redundant now, but nevertheless: windows 64 bit, logged in with administrator rights. have left windows media player context menu entries alone.
and why no upgrade - I think I felt that v14 did all I needed, but that is maybe not the most sensible approach - would be interested to hear your reasoning in favour of v15. Would I have avoided this current dilemma with v15?? Also, at the moment, am using a pc, though I use a mac most often; I had delayed upgrade considerations because no mac os version was available.