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Win 7 vs. the Last CDgrab...

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  • Gurn Blanston

    • May 2009
    • 6

    Win 7 vs. the Last CDgrab...

    I can't see any mention of a known issue here, so maybe it isn't one.

    I was forced to buy a new computer yesterday when a hardware issue terminated my old one. Fortunately I use gmail, and was able to go back and find my original purchase receipt and download and install dBpoweramp. However, when I put a disk in to rip it, I get the following in an error box:

    dBpoweramp has stopped working and will shut down now. And it does. :cry:

    This is the error data that it gives me:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CDGrab.exe
    Application Version: 13.4.0.1
    Application Timestamp: 4b965484
    Fault Module Name: CDGrab.exe
    Fault Module Version: 13.4.0.1
    Fault Module Timestamp: 4b965484
    Exception Code: c0000005
    Exception Offset: 00143388
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I was running XP with a 32 bit system before, but now I'm running 64 bit Win 7. I know that not every program gets along with 64 bit OS. Is this one of them?

    Thanks,
    Gurn



    ----------------
    Now playing:
    Consortium Classicum - Beethoven Bia 204 Op 20 Septet in Eb for Strings & Woodwinds 6th mvmt - Andante con moto alla marcia - Presto
  • Spoon
    Administrator
    • Apr 2002
    • 44574

    #2
    Re: Win 7 vs. the Last CDgrab...

    Try unchecking the metadata providers from the meta drop menu, and if it works then try checking each one and see which one causes the issue.
    Spoon
    www.dbpoweramp.com

    Comment

    • Gurn Blanston

      • May 2009
      • 6

      #3
      Re: Win 7 vs. the Last CDgrab...

      Originally posted by Spoon
      Try unchecking the metadata providers from the meta drop menu, and if it works then try checking each one and see which one causes the issue.
      Well, I did that and it didn't crash, and then when I rechecked them it didn't crash either, and it's ripping now. Afraid that didn't narrow it down for you, but it DID work for me. Thanks, Spoon.

      Gurn



      ----------------
      Now playing:
      Academy of Ancient Music / Hogwood - Hob 01 008 Symphony in G 4th mvmt - La Tempesta: Presto

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44574

        #4
        Re: Win 7 vs. the Last CDgrab...

        Did you have cd-text checked?
        Spoon
        www.dbpoweramp.com

        Comment

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