title
Products            Buy            Support Forum            Professional            About            Codec Central
 

Problem Accessing All Music Guide

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • playboysmoov

    • Feb 2007
    • 22

    Problem Accessing All Music Guide

    I have a subscription for all music guide but I cannot access it. I can access the free Internet DB but not AMG. Does anyone know how I can fix this?

    I have it checked off in the Meta section but still nothing. I also went through my firewall (kaspersky internet security 7.0) and made sure that any activity (TCP/UDP) was allowed for this program.

    Any suggestion on how I could fix this problem? Thanks in advance.
  • LtData
    dBpoweramp Guru

    • May 2004
    • 8288

    #2
    Re: Problem Accessing All Music Guide

    You did the steps here: http://forum.dbpoweramp.com/showpost...83&postcount=5 ?

    Comment

    • playboysmoov

      • Feb 2007
      • 22

      #3
      Re: Problem Accessing All Music Guide

      I don't have a trusted zone in this version, which is 7.0.0.125.

      Comment

      • LtData
        dBpoweramp Guru

        • May 2004
        • 8288

        #4
        Re: Problem Accessing All Music Guide

        Is there a Trusted Applications or anything similar sounding?

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44574

          #5
          Re: Problem Accessing All Music Guide

          Settings >> Firewall >> Configure >> Settings >> Zones >> Add
          Spoon
          www.dbpoweramp.com

          Comment

          • playboysmoov

            • Feb 2007
            • 22

            #6
            Re: Problem Accessing All Music Guide

            Ok,It worked. It was under something completely different. It was Settings >> Threats and exclusions >> Trusted Zone >> Trusted Applications. Thanks Spoon & LT Data for being patient and pointing me in the right direction!

            Maybe you can add this a reference in the fixes section for people that use Kaspersky version 7.
            Last edited by playboysmoov; January 06, 2008, 09:00 PM.

            Comment

            • LtData
              dBpoweramp Guru

              • May 2004
              • 8288

              #7
              Re: Problem Accessing All Music Guide

              Done.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44574

                #8
                Re: Problem Accessing All Music Guide

                I actually have switched to Kaspersky 7 myself so will see if I can fix the data stream they are altering...
                Spoon
                www.dbpoweramp.com

                Comment

                Working...

                ]]>