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getpopupinfo.exe causes 100% cpu usage

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  • lucky
    Banned
    • Nov 2004
    • 80

    getpopupinfo.exe causes 100% cpu usage

    I was wondering how can I check why getpopupinfo.exe is always using 100% of my cpu?
  • LtData
    dBpoweramp Guru

    • May 2004
    • 8288

    #2
    Re: getpopupinfo.exe causes 100% cpu usage

    What version of dMC and Windows are you using?
    Also, does this happen with any audio file you have or just a few in particular?

    Comment

    • lucky
      Banned
      • Nov 2004
      • 80

      #3
      Re: getpopupinfo.exe causes 100% cpu usage

      11.5, it just happens, I have no idea what is causing it so I have to kill the exe and to turn off the feature

      Comment

      • LtData
        dBpoweramp Guru

        • May 2004
        • 8288

        #4
        Re: getpopupinfo.exe causes 100% cpu usage

        Try upgrading to r12.3 and see if it still happens.

        Comment

        • lucky
          Banned
          • Nov 2004
          • 80

          #5
          Re: getpopupinfo.exe causes 100% cpu usage

          how?

          Comment

          • LtData
            dBpoweramp Guru

            • May 2004
            • 8288

            #6
            Re: getpopupinfo.exe causes 100% cpu usage

            Uninstall your current version of dMC and all codecs, then install dMC r12.3 and the codecs you need from Codec Central, then see if the problem still happens.

            Comment

            • lucky
              Banned
              • Nov 2004
              • 80

              #7
              Re: getpopupinfo.exe causes 100% cpu usage

              do i have reregister?

              Comment

              • LtData
                dBpoweramp Guru

                • May 2004
                • 8288

                #8
                Re: getpopupinfo.exe causes 100% cpu usage

                No, see here for how to get a new registered version: http://www.dbpoweramp.com/registration/

                Comment

                • lucky
                  Banned
                  • Nov 2004
                  • 80

                  #9
                  Re: getpopupinfo.exe causes 100% cpu usage

                  still does

                  Comment

                  • LtData
                    dBpoweramp Guru

                    • May 2004
                    • 8288

                    #10
                    Re: getpopupinfo.exe causes 100% cpu usage

                    Does it happen to all of your files or just a few particular ones? What is the format of these files (FLAC, WMA, etc)?

                    Comment

                    • lucky
                      Banned
                      • Nov 2004
                      • 80

                      #11
                      Re: getpopupinfo.exe causes 100% cpu usage

                      it happens when I try to play a video file

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44574

                        #12
                        Re: getpopupinfo.exe causes 100% cpu usage

                        Which type of video file?
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • lucky
                          Banned
                          • Nov 2004
                          • 80

                          #13
                          Re: getpopupinfo.exe causes 100% cpu usage

                          not sure, wmv/mpeg maybe avi

                          Comment

                          • Spoon
                            Administrator
                            • Apr 2002
                            • 44574

                            #14
                            Re: getpopupinfo.exe causes 100% cpu usage

                            You can disable dBpoweramp popup info (which is getpopupinfo) in dBpoweramp Configuration.
                            Spoon
                            www.dbpoweramp.com

                            Comment

                            • lucky
                              Banned
                              • Nov 2004
                              • 80

                              #15
                              Re: getpopupinfo.exe causes 100% cpu usage

                              will this ever be fixed? happened also with 11.5

                              Comment

                              Working...

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