Hi,
I just installed the powerpack and mp3 license and the product is not working. I tried re-installing and replacing the existing .exe file and it still is not working. When I try to convert a wma to an mp3, the error message reads:
Error: unable to load decoder for file type: wma... codec not installed?
Would you know what is wrong?
Thanks,
Tina
I just installed the powerpack and mp3 license and the product is not working. I tried re-installing and replacing the existing .exe file and it still is not working. When I try to convert a wma to an mp3, the error message reads:
Error: unable to load decoder for file type: wma... codec not installed?
Would you know what is wrong?
Thanks,
Tina
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