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Reinstall DB Poweramp

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  • thomasgrant

    • Jun 2006
    • 2

    Reinstall DB Poweramp

    My computer crashed and I had to format my hard drive, thus loosing DB poweramp and sundry. Now I don't have my registration code anymore. So what do I do to not have to pay for this software again? I am here at this damned forum because I couldn't find a single Email address for support. If there is a support Email address I would rather use that. This forum BS is ridiculous.
  • LtData
    dBpoweramp Guru

    • May 2004
    • 8288

    #2
    Re: Reinstall DB Poweramp

    The ONLY support is offered via this forum except in one case, namely yours: When a person has purchased an Illustrate product and has lost the code. See here: http://forum.dbpoweramp.com/announce...nouncementid=8

    Comment

    • thomasgrant

      • Jun 2006
      • 2

      #3
      Re: Reinstall DB Poweramp

      Thanks for the reply. I followed the links as you said. I entered my order number, which was originally emailed to me when I first paid for the software. Then I entered the random skin code they ask for. I got a message saying that my information was incorrect. Is this because my computer crashed and now my identity looks different to db poweramp? What's my next course of action?

      Comment

      • LtData
        dBpoweramp Guru

        • May 2004
        • 8288

        #4
        Re: Reinstall DB Poweramp

        You should enter just what the picture shows. It says the code you entered was wrong, not your order number, correct?

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44575

          #5
          Re: Reinstall DB Poweramp

          On the first page is an email link, use that to send your order details.
          Spoon
          www.dbpoweramp.com

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