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"No disc inserted."

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  • ketle

    • Aug 2022
    • 5

    "No disc inserted."

    I have been using the trial version of macOS dbPowerAmp / CD Ripper for a while now, successfully ripping a load of CDs via an external drive. Today I keep getting "No disc inserted", despite this not being the case. The iMac can see / read / play the music fine. I have checked the settings within Settings / Security / Full Disk Access and / Files & Folders as suggested on another thread, but that hasn't worked.

    In case it was something to do with the trial version I have just paid for the Full version (3 days early), but with no success.

    What else should I be doing?

    TIA
  • Spoon
    Administrator
    • Apr 2002
    • 44593

    #2
    Re: "No disc inserted."

    Likely related to this, which is being investigated:

    I am running Mac OS X 11.6. Db Poweramp 11.7. I can no longer rip CD's. When I put a cd into either of my CD drives (both external, one LG, one Nolyth) and mount it, CD ripper does not recognize the drive. Nothing happens. DbPoweramp has been given either full disc or removable disc access in Privacy settings. Apple Music and
    Spoon
    www.dbpoweramp.com

    Comment

    • ketle

      • Aug 2022
      • 5

      #3
      Re: "No disc inserted."

      Many thanks; I have tried to download the latest beta (shown in https://forum.dbpoweramp.com/showthr...Mac-R17-8-beta ) but this url says "not found".

      Comment

      • PeterP
        Super Moderator
        • Jul 2011
        • 1472

        #4
        Re: "No disc inserted."

        Yeah, a typo in the link, fixed.

        Correct link:

        Comment

        • PeterP
          Super Moderator
          • Jul 2011
          • 1472

          #5
          Re: "No disc inserted."

          If the problem persists:

          Please run:

          It's been specifically modified to detect the condition (UI unresponsive) and crash.
          Then post crash info per instructions from: https://forum.dbpoweramp.com/showthr...eramp-Mac-apps

          Comment

          • ketle

            • Aug 2022
            • 5

            #6
            Re: "No disc inserted."

            I have just downloaded & installed dbPA beta9 and it successfully ripped a disc; but it won't "see" the disc drive again (No disc inserted) to rip a second time. It is as if it can do one then leaves a cookie or similar somewhere preventing access to the drive again? Nothing show up in Console, and I also see that no Disk Drive appears within Finder either.

            Restarting the Mac doesn't help.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44593

              #7
              Re: "No disc inserted."

              If you have Malwarebytes installed, it is blocking dBpoweramp, uninstall Malwarebytes and it will work.
              Spoon
              www.dbpoweramp.com

              Comment

              • ketle

                • Aug 2022
                • 5

                #8
                Re: "No disc inserted."

                Thanks Spoon, but I do not have Malwarebytes installed (or ever have had).

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44593

                  #9
                  Re: "No disc inserted."

                  What security software do have? (if any)
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • ketle

                    • Aug 2022
                    • 5

                    #10
                    Re: "No disc inserted."

                    None, other than the macOS Firewall on the M1 iMac, and a LAN-wide Pi-Hole instance (running "default" settings).

                    Comment

                    • Buzzer

                      • Feb 2019
                      • 30

                      #11
                      Re: "No disc inserted."

                      I reinstalled Beta 7 and everything works fine. I think I mentioned in another post that I have had the same issue on my Mac computer ----- no disc inserted-----. Went back to Beta 7. Once Beta 8 or 9 are guaranteed to work correctly, I will will then update.

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44593

                        #12
                        Re: "No disc inserted."

                        Buzzer, any security software?
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Buzzer

                          • Feb 2019
                          • 30

                          #13
                          Re: "No disc inserted."

                          Originally posted by Spoon
                          Buzzer, any security software?
                          None. Whatever security SW comes with MacBook. I rip all music on MacBook Air to flash drive and then upload to Aurender through USB. Also back up/copy all folders onto NAS and another 4TB external HD.

                          Comment

                          • PeterP
                            Super Moderator
                            • Jul 2011
                            • 1472

                            #14
                            Re: "No disc inserted."

                            Interesting, beta 8 and 9 only added more debug logging to get a better fix on the problem, without attempted fixes.

                            Beta 9 has been additionally changed to crash on apparent lock up. Please do not use it for anything else than helping us debug this. I'd still like a crash report from it (see instructions).

                            Comment

                            • krustypirate

                              • Dec 2023
                              • 3

                              #15
                              Re: "No disc inserted."

                              explain it like I`m 5. how do I go back to beta 7? <<<not a computer guru

                              Comment

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