dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

[americunculus]

Hello.

I recognize this is far more likely to be an issue with the hardware than dbPowerAmp, but just thought I would try and see if anyone else has encountered this issue.

Just installed a brand new Nimbie NB21 USB Plus DVD Autoloader. I've installed the driver software on my Windows 10 machine (x64, version 1909) and rebooted. However, dbPowerAmp Reference (latest version) does not recognize that there are any CDs loaded, when there are.

The Link, USB 3.0 and Ready LEDs on the Nimbie are all solid green, the Error LED is not lit.

When I launch dbPowerAmp, I see a small dialog saying "Insert Audio CD Into" and I can choose one of two drives:

D: [ASUS - DRW-24B3ST c]
L: [TEAC - DV-W5600S ]

dbPowerAmp happily recognizes CDs I insert into the D: drive (my internal DVD device) and rips them without difficulty, but does not recognize that there are CDs loaded in the Nimbie.

The USB cable is plugged directly into the back of my PC (i.e., not through a hub). If I go into Device Manager, the Nimbie NB21 is listed under "Disc Autoloader". Under Properties for this device, Device Manager reports "The device is working properly". Under the Driver tab, it gives the driver details as:

Driver Provider: Acronova Technology, Inc.
Drive Date: 5/31/2016
Driver Version: 1.1.21
Digital Signer: Broadex Systems Inc.

So, it does appear the driver was successfully loaded.

If anyone could provide some advice on how I can proceed, I would be most grateful.

Thank you.

[americunculus]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

OK, new information. Did some additional research and experimentation, and found there were some non-obvious steps that I had overlooked.

1. Although I had installed the driver, I failed to install the QQRipper software that comes with the Nimbie. This is not optional. This software is required to operate the autoloader. dbPowerAmp CD Ripper alone will not operate the autoloader. QQRipper loads the CD, after which CD Ripper recognizes and can do its work.

2. To work through more than one CD, you need to configure dBPower to eject the CD it has just ripped and load the next one. This is done by going into the CD Ripper Options menu item under the green "hamburger" icon, and changing the After Rip option from its default value (Do Nothing) to one of the Eject CD options.

However, I am missing one piece of vital information: how do I configure CD Ripper to automatically rip a CD as soon as it is mounted in the Nimbie Autoloader? Currently, the next CD is loaded, the metadata is retrieved, but it does not automatically start ripping the CD. I have to click the Rip button, which, of course, defeats the purpose of having autoloading hardware. There must be a way to configure this behavior, but I do not see any option under any of the menus.

Thank you.

[Spoon]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

You would use batch ripper and the Nimbie Batch ripper driver:

https://www.dbpoweramp.com/batch-ripper.htm

Then dBpoweramp can rip automatically, note quit the qqtray.

[mahlerite]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

You would use batch ripper and the Nimbie Batch ripper driver:

https://www.dbpoweramp.com/batch-ripper.htm

Then dBpoweramp can rip automatically, note quit the qqtray.

I have followed these steps as well as I can, and have batch ripper and the driver loaded.
But Dbpoweramp still does not recognize disks in the Nimbie.

Would you please give me stupidly exact directions: how do I invoke Dbpoweramp and what do I do from there
to rip batches of disks?

[Spoon]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

Manually load an audio cd into the nimbie, and look in Windows file explorer, for the nimbie cd drive, you should be able to open it and it should show:

Track01
Track02
etc..

until Windows recognises there is an audio cd in the drive, Batch Ripper cannot either.

[mahlerite]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

Manually load an audio cd into the nimbie, and look in Windows file explorer, for the nimbie cd drive, you should be able to open it and it should show:

Track01
Track02
etc..

until Windows recognises there is an audio cd in the drive, Batch Ripper cannot either.

I have looked in Windows file explorer. I see the Nimbie drive but am unable to open it.

Acronova had a diagnostic utility named BSUtility_3_0_0_1. I downloaded and ran it. I can talk
to the Nimbie and perform various functions. It has ten tests and they all pass.

So, what do I do from here?

Thanks for your help.

[Spoon]

Re: dbPowerAmp Does Not Recognize CDs Loaded in Nimbie NB21

You would have to talk to Acronova, you should be able to explore the cd drive in Windows File explorer.