Unable to download registered product, tech advice needed

[speedykeen]

I purchased registered product on 16 Sept 2017 and using it quite happily until recently on my desktop PC which then had a problem and hard drive had to be formatted, windows reinstalled. I am now trying to rebuild things but after 3 unsuccessful attempt to install db poweramp using my registration retrieval it's not installing. I have run out of ideas. I installed it on my laptop while desktop was repaired and uninstalled it from the laptop. Any helpful suggestions?

[mville]

Re: Unable to download registered product, tech advice needed

after 3 unsuccessful attempt to install db poweramp using my registration retrieval it's not installing.

Please can you tell us the error message you are getting, when attempting to install?

[speedykeen]

Re: Unable to download registered product, tech advice needed

No error message. I have worked out what it is. I have Comodo antivirus and it is blocking the install. Problem solved.