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getting dbpoweramp to recognize and rip to my VortexBox

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  • skrbtb

    • Feb 2014
    • 4

    getting dbpoweramp to recognize and rip to my VortexBox

    My old computer died suddenly, and I cannot get my new computer to get dbpoweramp to communicate with my vortexbox. Any advice would be welcome. I was able to determine that the path address on my old computer was \\VORTEXBOX\files\music\flac\ but typing that in the path address on dbpoweramp on my new computer doesn't work.
  • mville
    dBpoweramp Guru

    • Dec 2008
    • 4021

    #2
    Re: getting dbpoweramp to recognize and rip to my VortexBox

    What platform/OS is the new computer, windows, apple or other? Can you access the vortexbox from the OS?

    Try to access the vortexbox (create a new network location) from within the OS (i.e. in windows file explorer or apple finder).

    Comment

    • skrbtb

      • Feb 2014
      • 4

      #3
      Re: getting dbpoweramp to recognize and rip to my VortexBox

      My current computer is a brand new Dell running Windows 10 Home. I tried the suggestions you gave, but without success (I'm not the world's greatest at this stuff).

      Comment

      • garym
        dBpoweramp Guru

        • Nov 2007
        • 5892

        #4
        Re: getting dbpoweramp to recognize and rip to my VortexBox

        follow these instructions:

        Give network drives their own letters (ex: Z:) so you can access them quickly and easily. Here's how to map your Windows 10 network drive.


        When you get to the example using the name:

        \\SIMPLESHARES\MyHome

        instead use:

        \\192.168.x.xx\files

        where "192.168.x.xx" is the IP address of your VB server. (I'm doing this from memory, I *think* it is files at the end and not "storage". Can't hurt to try this, it won't mess anything up.

        EDIT: You might be able to instead use:

        \\VORTEXBOX\files


        Then once you've setup this, you can use that letter drive in dbpa for file destination.
        Last edited by garym; November 15, 2017, 09:14 PM.

        Comment

        • mville
          dBpoweramp Guru

          • Dec 2008
          • 4021

          #5
          Re: getting dbpoweramp to recognize and rip to my VortexBox

          Originally posted by skrbtb
          My current computer is a brand new Dell running Windows 10 Home. I tried the suggestions you gave, but without success (I'm not the world's greatest at this stuff).
          Why, what happened when you tried to create a new network location?

          If you click on the Network icon in file explorer, what do you see listed?

          Comment

          • skrbtb

            • Feb 2014
            • 4

            #6
            Re: getting dbpoweramp to recognize and rip to my VortexBox

            Still no luck with any of the suggestions. I may have seen where the problem lies. The Vortexbox shows up on the This PC screen under Network Locations, but does not show up in the left-hand column under Network. I think it needs to show up there, but I can't figure out how to accomplish that.

            Comment

            • garym
              dBpoweramp Guru

              • Nov 2007
              • 5892

              #7
              Re: getting dbpoweramp to recognize and rip to my VortexBox

              Originally posted by skrbtb
              Still no luck with any of the suggestions. I may have seen where the problem lies. The Vortexbox shows up on the This PC screen under Network Locations, but does not show up in the left-hand column under Network. I think it needs to show up there, but I can't figure out how to accomplish that.
              Did it create an assigned letter for the vortexbox files when you followed the instructors I posted. What do you mean by "no luck"? What errors did you get? what part didn't work?

              Comment

              • mville
                dBpoweramp Guru

                • Dec 2008
                • 4021

                #8
                Re: getting dbpoweramp to recognize and rip to my VortexBox

                Originally posted by skrbtb
                Still no luck with any of the suggestions.
                You did not answer my question, what happened when you tried to create a new network location? Any error message?

                Originally posted by skrbtb
                The Vortexbox shows up on the This PC screen under Network Locations
                What happens when you double-click Vortexbox on the This PC screen?

                Can you post screenshots, so we get a better idea of what you are seeing?

                Comment

                • skrbtb

                  • Feb 2014
                  • 4

                  #9
                  Re: getting dbpoweramp to recognize and rip to my VortexBox

                  Yes, I did try to create a new network location, it didn't work. I didn't get an error message, per se, but it did say it couldn't find the vortexbox. Attached is a screen shot of what I see when I select This PC, and another of what I see when I double click on Network.

                  Click image for larger version

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                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44510

                    #10
                    Re: getting dbpoweramp to recognize and rip to my VortexBox

                    What you are seeing is the nas appearing as a media player, not a network attached storage (NAS). You would have to check that file sharing is setup on the NAS, because your PC is not seeing that.
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • mville
                      dBpoweramp Guru

                      • Dec 2008
                      • 4021

                      #11
                      Re: getting dbpoweramp to recognize and rip to my VortexBox

                      Originally posted by skrbtb
                      Yes, I did try to create a new network location, it didn't work. I didn't get an error message, per se, but it did say it couldn't find the vortexbox. Attached is a screen shot of what I see when I select This PC, and another of what I see when I double click on Network.

                      [ATTACH=CONFIG]1851[/ATTACH][ATTACH=CONFIG]1852[/ATTACH]
                      Thanks for the screenshots and the info, it is a little clearer now. I agree with Spoon here, as your Windows 10 Home PC isn't seeing the Vortexbox as a device under Network >> Computer.

                      If your networking knowledge is not good, perhaps Vortexbox have support or a forum where you can ask for advice on how to setup the NAS to allow you to create the \\VORTEXBOX\files\music\flac\ network location in your Windows 10 Home PC. Only when this network location is created in your Windows 10 Home PC, can you use the location from within dBpoweramp.

                      ... just digging around on the web and the VortexBoxUK User Guide suggests that the VortexBox music/flac is a default share and should be visible on the Network, so something is not quite right here.

                      I also found this Vortexbox forum thread: Windows Can't See VortexBox Computer, which may help you and if not, at least it gets you to the support forums.
                      Last edited by mville; November 17, 2017, 12:49 AM. Reason: added help links

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