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Missing online sites for metadata

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  • nsg333

    • May 2017
    • 2

    Missing online sites for metadata

    I have been using R15 for a number of years and then last week when I came to rip some albums I had no online sites appearing to provide metadata for the cd as usual - just the cached ones from the cd tracks. Thinking that this was a problem with R15 and the latest edition of Windows 10 I upgraded to R16 but I still seem to have the same issue. Do you have any suggestions?
  • Dat Ei
    dBpoweramp Guru

    • Feb 2014
    • 1786

    #2
    Re: Missing online sites for metadata

    A blocking security software?


    Dat Ei

    Comment

    • nsg333

      • May 2017
      • 2

      #3
      Re: Missing online sites for metadata

      Originally posted by Dat Ei
      A blocking security software?


      Dat Ei
      It's possible but I haven't upgraded my kaspersky version for 12 months and everything was working fine 2 - 3 months ago when I last ripped a batch of cd's

      Comment

      • Dat Ei
        dBpoweramp Guru

        • Feb 2014
        • 1786

        #4
        Re: Missing online sites for metadata

        Even if you didn't upgrade, security solutions update themselves. Heuristic algorithms can be the game changer too. Have a look at the firewall, if it is blocking the ips of those metadata servers.


        Dat Ei

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