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I'm a hi-fi retailer and one customer had recently a problem with a RipNas device that we replaced yesterday evening with a Qnap NAS. He's using a Toshiba laptop with Windows 7 for ripping. He still had dbpa ref14 that refused to respond (it worked before we changed the Nas and worked since some years). I made the update to R16 thinking thing will be better. Alas the problem is still the same : the app turns and you have to shut it down. There's no display of the drive, path or whatever and the app screen becomes light grey. I suspected a problem with the drive but it's working perfectly. I uninstalled the old dbpa version before installing the new one for sure. I read some posts about problems caused by the anti-vuris, the one here is Bit Defender 2017. Any ideas to fix the problem please ? Thanx.
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Re: dbpoweramp cdripper shows no response
Try starting CD Ripper with no cd in the drive, does it show then? -
Re: dbpoweramp cdripper shows no response
I tried with or without and nothing happened... I even config the auto CD ripping function with dbpa on Windows. Never had this problem before with different PCs or Macs !Comment
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Re: dbpoweramp cdripper shows no response
Did you install dBpa while Bit Defender was running? Did you try to start dBpa as Administrator?
Dat EiComment
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Re: dbpoweramp cdripper shows no response
I suppose BDef was running during the install, don't know. I didn't try to start as admin. How to do it ?Comment
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Re: dbpoweramp cdripper shows no response
From my point of view you can try two things...
1.) Right click on the dBpa icon and choose "Run as Administrator..."
If that doesn't work try:
2.) Stop / Disable Bit Defender, install and start dBpa while Bit Defender is still stopped or diasabled.
Dat EiComment
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Re: dbpoweramp cdripper shows no response
Ok thanx. I'll try and keep you posted.Comment
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