Non Retrieval of MetaData Details

[BJC]

Having just upgraded to version 16.1 I find that I still cannot retrieve Metadata details about CD's I am attempting to rip, the internet works fine at my end hence this e-mail however it stopped working in the version 15 that I previously had and I read somewhere that it was it being an old version you guys had stopped it from working. That is why I have upgraded. I have checked the music converter box is ticked to allow dbpoweramp to do its magic but again without success. Please help as I am having to type in manually (long winded) and hard work.

[Spoon]

Re: Non Retrieval of MetaData Details

Do you have security software, such as a firewall?

If you run:

https://forum.dbpoweramp.com/showthread.php?13285-Totally-Clearing-dBpoweramp-from-the-System

then reinstall and try on default settings then it will rule out a configuration setting in dBpoweramp.

[BJC]

Re: Non Retrieval of MetaData Details

Ok, tried your suggestion, still no joy. Turned of firewall, cleaned down any bits n pieces that may have been left, lost all settings for setup, reloaded cd ripper on default settings, it is however telling me that the CD is in accuraterip but still nothing with regards names, albums etc. It looks as though names are greyed out ie no metadata. Where do I go from here.

[Spoon]

Re: Non Retrieval of MetaData Details

What happens if you type an album and album artist name at the top, then click the CD disc lower right to get album art from the internet? (try with a popular disc), does it show covers you can choose from?

[ErrorCode62]

Re: Non Retrieval of MetaData Details

Spoon,
I've just had a similar problem with the non-retrieval of meta data. Unlike BJC, I haven't done any changes. The media centre is an old AMD six core running Windows 7 and media centre for TV recording. Winamp for music. And dbpoweramp for ripping CDs. And apart from doing the up conversion to Windows 10 to "book" a licence and then reinstating an image of Windows 7, there hasn't been any changes for several months.

What is really odd when ripping a CD is that immediately after the total track ime and the blue and orange tick in a circle logo, is the message "CD in AccurateRip. Which is normally followed a few seconds later by the metadata being completed. Not at the moment. It just stops.

Half expected a lack of metadata on the most recent cold chisel live recordings. But not on all three of the last Tommy Emanuel albums. Or Cold Chisel "The Perfect Crime". I had to resort to using Winamp to rip the CDs as a temporary measure.

I'll test something a bit more mainstream when I have a carer here later on, but there is definitely something going on.

Any suggestions welcomed please

Cheers,
errorcode62

[Spoon]

Re: Non Retrieval of MetaData Details

Which version of dBpoweramp do you have?

[ErrorCode62]

Re: Non Retrieval of MetaData Details

According to the log of the last successful rip, release 15.1
Cheers

[BJC]

Re: Non Retrieval of MetaData Details

Hey, yes it does show album art, and allows me to choose the album art it also tells me CD is in accurate rip but still puts no meta data in place. I assume therefore that I still have access to the internet and firewall is allowing info through.

[Dat Ei]

Re: Non Retrieval of MetaData Details

Which metadata providers are activated? Did you disable AMG, which are offline since mid of the year?


Dat Ei

[Spoon]

Re: Non Retrieval of MetaData Details

Even so, freedb is not limited by metadata. Perhaps try unchecking the providers and leave only freedb, if that works add another and see if something is blocking.

[MDE]

Re: Non Retrieval of MetaData Details

I have the same problem. I am on v15.1. Clicking "Review Metadata" in the box at the bottom right shows only one column of metadata "retrieved from cache". Clearing the metadata and selecting sources one at a time does show different choices sometimes, but the facility to see these side by side in the "Review metadata" box seems to be no longer working. Since the PC software was fine last time I used it and I have not upgraded, I assume that the problem is at the server end. I was going to upgrade, but it seems like that doesn't fix it either, so no way until it is fixed.

[Spoon]

Re: Non Retrieval of MetaData Details

For the metadata drop menu uncheck 'dBpoweramp Cache' as one of the choices used, then when you insert a disc it will fetch from the providers online.

These lists on the review page will not be filled in if it came from the cache (well for R16 it would, but not R15).

[MDE]

Re: Non Retrieval of MetaData Details

For the metadata drop menu uncheck 'dBpoweramp Cache' as one of the choices used, then when you insert a disc it will fetch from the providers online.
These lists on the review page will not be filled in if it came from the cache (well for R16 it would, but not R15).

Thanks, but that's the odd thing. 'dBpoweramp Cache' is unchecked, but when I go to the metadata review, it gives no choices and says "metadata taken from cache". I've cleared the metadata, and done it again but every time with the same result.The work-round is to "retrieve from" each of the sources in turn from the metadata menu, but clearly this is rather time-consuming.

[Spoon]

Re: Non Retrieval of MetaData Details

Run this:

https://forum.dbpoweramp.com/showthread.php?13285-Totally-Clearing-dBpoweramp-from-the-System

To reset the settings to default, then reinstall and try on default settings.

[MDE]

Re: Non Retrieval of MetaData Details

Run this:

https://forum.dbpoweramp.com/showthread.php?13285-Totally-Clearing-dBpoweramp-from-the-System

To reset the settings to default, then reinstall and try on default settings.

OK, I'll try that. However, I have extensive configurations (see http://highmossergate.co.uk/music/bells-whistles.php {Resources tab}). Is there any way I can save those or do they need to be re-entered manually after the re-install?